Job Description:

Night Worker

Full Time | Waking Nights | Supported Housing

£14.35 per hour

We are looking for a reliable and compassionate Night Worker to help ensure the safety, wellbeing and support of residents within a supported housing environment. Working overnight, you will provide a safe and welcoming service, respond to incidents, and offer practical support to vulnerable individuals.

Key Responsibilities

• Ensure the safety and security of residents, visitors and the building throughout the night.
• Carry out regular patrols, welfare checks and property inspections.
• Respond to incidents, emergencies and challenging situations, completing accurate reports.
• Provide support, guidance and reassurance to residents when needed.
• Maintain a clean, safe and welcoming environment.
• Monitor access to the building and manage enquiries, phone calls and visitors.
• Complete administrative tasks and maintain accurate records using paper and computer systems.
• Report maintenance, health & safety and safeguarding concerns appropriately.

About You

• Experience working with the public, customers or vulnerable individuals in a service-based environment.
• Understanding of homelessness, housing support or the challenges faced by vulnerable people.
• Calm and confident when dealing with difficult situations.
• Good communication and interpersonal skills.
• Basic IT skills and ability to maintain accurate records.
• Able to work independently, including lone working when required.
• A caring, non-judgemental approach and genuine desire to help people achieve greater independence.

What We Offer

• Full training and ongoing support.
• Opportunity to make a real difference in people's lives.
• A varied and rewarding role within a supportive team environment.
• Flexible shift patterns including nights, weekends and bank holidays.