Job Description:

Account Coordinator

Location: North Tyneside
Salary £30,000 - £35,000 DOE
Hours: Monday - Thursday: 9:00am - 5:30pm | Friday: 9:00am - 4:30pm
Permanent position

Are you organised, commercially aware and passionate about delivering outstanding customer service?

We're looking for an Account Coordinator to join a busy and supportive client services team, acting as the link between customers and production to ensure projects are delivered on time and to the highest standard.

This is a varied role where you'll build strong customer relationships, coordinate multiple projects and play a key part in delivering an excellent client experience.

What You'll Be Doing

• Managing customer accounts and building long-term relationships
• Processing customer orders
• Coordinating projects from enquiry through to final delivery
• Liaising with production and internal departments to ensure deadlines are met
• Keeping customers updated throughout each stage of their project
• Providing outstanding customer service while identifying opportunities to add value
• Managing multiple projects in a fast-paced environment

What We're Looking For

We're keen to hear from candidates who have experience in industries such as:

• Packaging
• Direct Mail
• Point of Sale (POS)
• Or similar print and production environments

You'll also have:

• Strong commercial awareness
• Excellent communication and relationship-building skills
• The ability to manage multiple priorities and work to deadlines
• Good organisational skills and attention to detail
• Experience using an MIS system would be advantageous

If you're looking for a role where you can put your commercial awareness and customer service skills to good use while working with a well-established business, we'd love to hear from you. 

To be considered for this role click “apply” and submit a copy of your up to date CV