Job Description:

Account Manager

Location: Uckfield, East Sussex - Driver required due to location.

Salary: £ competitive per annum + Annual Profit Related Bonus

Benefits: 24 days holiday + Bank Holidays, Annual Profit related Bonus paid end of year, Xmas Close, Parking, Pension, Private Medical Insurance, Social events, plus more +++

Are you looking for a new challenge and career development? This role blends account management, operations, and creative collaboration in a dynamic and fast-paced environment. You'll work closely with UK retail and corporate clients, nurture relationships with international suppliers, and manage sourcing through to delivery, and all the process in between!!

This role offers a unique opportunity to manage relationships with key accounts, oversee stock management, and support the production of bespoke gifts.

You will be a crucial part of our operation, ensuring smooth communication between suppliers, design teams, and clients to deliver a premium product to customers.

About the Role:
As an Account Manager, you will play a key role in managing relationships with our essential retail and corporate clients, overseeing stock management, and supporting the production of products. Your communication skills will shine as you liaise with suppliers, design teams, and clients to deliver premium products that exceed expectations!

Key Responsibilities:

• Build strong relationships with key UK retail and corporate clients.
• Foster connections with international suppliers to enhance our brand collection.
• Raise purchase orders (POs) and manage component orders to meet production needs.
• Oversee stock management and assist with production planning for timely deliveries.
• Collaborate with customer service teams to address and resolve queries.
• Learn the financial aspects of the business to communicate costs to external customers.
• Investigate and resolve queries from customers, suppliers, and production teams.
• Partner with the Design team on initial design work, photoshoots, and creative projects.
• Contribute to marketing activities alongside the team.
• Assist with social media and e-marketing initiatives.
• Upload new gifts to e-commerce platforms.
• Work on-site with key suppliers during the busy Christmas season.
• Perform general office administration tasks as needed.

Ideal Candidate Profile:
We're looking for a career-minded, ambitious professional who is ready to take on new challenges! You should be:

• Confident when working with customers and suppliers.
• Possessing a positive "can-do" attitude and proactive problem-solving skills.
• Self-motivated with the ability to work independently and collaboratively.
• Detail-oriented, managing multiple tasks with ease.
• Equipped with excellent customer service skills and a friendly, approachable demeanour.
• Proficient in Microsoft Office applications.
• Ideally, you have previous experience in a manufacturing environment, along with knowledge of Brand, product development and creation and gifting.

Why Join Us?
This role not only offers a competitive salary and fantastic benefits but also provides the training and opportunities for growth within the company and a long term career with prospects. You'll be part of a dynamic team, dedicated to delivering excellence in every project.

Ready to Make an Impact?
If you are enthusiastic, driven, and ready to embark on an exciting career journey, we want to hear from you! Apply today and become a vital part of our innovative team!

This role is being managed by Debbie Foster - Office Angels - (phone number removed) - (url removed)

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.