Job Description:

Build Relationships. Drive Growth. Make an Impact.

Are you an experienced Account Manager who loves developing strong customer relationships and uncovering new opportunities within existing accounts?

We're partnering with a growing technology solutions provider in Peterborough that's looking for a commercially minded Account Manager to take ownership of a portfolio of key accounts worth up to £2 million.

This isn't a cold-calling sales role. It's about understanding your customers, becoming a trusted partner, and helping them grow while growing your accounts alongside them.

If you're naturally curious, enjoy speaking with customers, and thrive on delivering results, we'd love to hear from you.

Location: Peterborough
Salary: Negotiable DOE + Bonus
Hours: Monday-Friday, 9:00am-5:00pm (Office Based)

What You'll Be Doing

You'll be responsible for managing and developing an established customer base, ensuring clients receive exceptional service while identifying opportunities to increase revenue and strengthen relationships.

Your Day-to-Day

• Manage a portfolio of customer accounts worth up to £2 million.
• Build strong relationships with key contacts and decision-makers.
• Get to know your customers inside and out:
• What they do
• How they operate
• Their future plans
• Their challenges and opportunities
• Maintain regular contact through phone calls, emails, and customer meetings.
• Forecast customer demand and future orders.
• Identify opportunities to introduce new products and solutions.
• Provide updates on pricing, availability, and lead times.
• Work closely with internal teams to ensure excellent customer service.
• Resolve issues quickly and professionally.
• Take ownership of your accounts and overall customer experience.
• Support credit control activities when required by chasing outstanding balances.
• Keep CRM records accurate and up to date.

What Success Looks Like

You'll be expected to:

• Complete a minimum of 10 meaningful account development calls per day.
• Carry out at least 20 additional customer activities daily, including follow-ups, lead generation, account reviews, and opportunity development.
• Achieve monthly bookings of £75,000.
• Generate a minimum of 10% additional revenue growth across existing accounts.
• Build long-term partnerships that lead to repeat business and increased customer spend.

What We're Looking For

• Previous experience in an Account Manager, Internal Sales, Sales Executive, Customer Success, or Business Development role.
• A proven ability to manage and grow customer accounts.
• Strong relationship-building and communication skills.
• Commercial awareness with a proactive approach to identifying opportunities.
• Confidence speaking with customers and decision-makers at all levels.
• Organised, self-motivated, and able to manage multiple priorities.
• Experience using CRM systems and Microsoft Office.

Why Join?

• Manage established accounts with real growth potential.
• Join a growing business where your contribution genuinely matters.
• Be part of a supportive and collaborative team.
• Competitive salary and bonus structure.
• Opportunity to develop your career within a successful technology business.
• Make a visible impact on both customer success and company growth.

If you're looking for an Account Management role where you can truly own your customer relationships and influence business growth, we'd love to hear from you.

Apply today or contact Kara on (phone number removed) for more information.

INDPB