Job Description:

Account Manager

£30,000 + Bonus + Benefits 

Chepstow

Autograph Recruitment are delighted to be partnered with a local business in Chepstow who are currently experiencing significant growth.  With national, and international presence, my client’s ambition is to simplify their customer’s lives thanks to their customised solutions. They are seeking a full time Account Manager to join their well-established, busy team. 

The successful candidate required to have previous experience in account management, delivering great customer service with a personable telephone manner. Consistent and able to complete tasks thoroughly applying intelligence and broader understanding where necessary. Good under pressure, punctual, and flexible in order to uphold the company’s admirable reputation.

You will be responsible for developing and maintaining relationships with clients, identifying and closing new business opportunities, and providing excellent customer support.

Key Responsibilities:

• Develop and maintain relationships with key clients
• Identify and close new business opportunities
• Providing a focused and friendly service to all customers and prospects
• Negotiate contracts and resolve customer issues
• Handling a range of enquiries from customers by telephone and email, providing excellent customer support
• Track and report on account performance
• Provide a timely and accurate response to enquiries
• Work with other departments to ensure customer satisfaction

Key Skills:

• Previous experience in a similar role
• Excellent customer service, telephone manner and organisation skills
• Communication skills and the ability to work as a team as well as on own initiative
• Patient and tactful
• Commercially minded
• Can work as a part of a team as well as acting on own initiative, strategically

If you believe you have strong communicational skills and are committed to providing the best of customer service, then please apply for immediate consideration. Get in touch on (phone number removed) or (url removed)