Job Description:

Office Administrator – Social Care & Education Hub

Macdonald McEwan is recruiting an experienced and organised Office Administrator to support a busy local authority Social Care and Education Hub.

This is an excellent opportunity for a reliable, professional and approachable individual to join a team delivering essential services to children, young people and families.

The successful candidate will provide day-to-day administrative support, helping ensure the smooth and efficient running of the office.

Key Responsibilities

• Provide general administrative and clerical support to the Social Care and Education team.

• Handle incoming telephone calls, emails and enquiries professionally and sensitively.

• Maintain accurate records, databases and electronic filing systems.

• Arrange appointments, meetings and maintain diaries.

• Prepare correspondence, reports and other documentation.

• Liaise with social workers, education staff, families and other professionals.

• Assist with processing referrals and maintaining confidential information.

• Provide reception and front-office support, including contact with children, young people and families.

• Support the wider team with general office duties as required.

Essential Requirements

• Previous experience in an administrative or office-based role.

• Strong organisational skills and attention to detail.

• Good IT skills, particularly Microsoft Office, Outlook and electronic record systems.

• Excellent communication and interpersonal skills.

• Ability to handle sensitive and confidential information appropriately.

• A professional, patient and approachable manner.

• Ability to prioritise workloads and work effectively within a busy team.

• PVG Scheme membership for regulated roles with children, or eligibility to obtain the appropriate PVG membership before commencing work.

Desirable Experience

• Previous administrative experience within a local authority, social care, education or NHS setting.

• Experience dealing with children, young people and families.

• Familiarity with confidential case management systems and public sector procedures.

Why Apply?

This is an opportunity to work within a supportive local authority environment, contributing to services that make a genuine difference to children, young people and families.

Apply Now

If you are an experienced administrator with excellent communication skills and a professional approach, we would welcome your application.