Job Description:

Location: Hybrid Working – Worcestershire Pay: £13.05 per hour PAYE Hours: 25 hours per week (Part-Time) Contract: Temporary (1 June 2026 – 31 August 2026)

Lynx Employment Services are recruiting on behalf of our client for an organised and customer-focused Administrative Support Officer to join a busy Parks and Greenspaces team.
This is an excellent opportunity for an experienced administrator who enjoys providing high-quality customer service and supporting the delivery of valuable community services. Working in a hybrid environment, you'll play a key role in ensuring the smooth day-to-day operation of parks, greenspaces and allotment services.

## The Role

As an Administrative Support Officer, you will provide essential administrative and customer support, acting as a key point of contact for residents, tenants and stakeholders while maintaining accurate records and supporting the wider team.

## Key Responsibilities

• Respond to telephone and email enquiries from residents, allotment tenants and stakeholders.
• Manage the Parks and Open Spaces inbox, ensuring enquiries are dealt with promptly.
• Maintain accurate records, databases and electronic filing systems.
• Prepare correspondence, reports and other documentation.
• Organise meetings, including booking rooms, preparing agendas and taking minutes where required.
• Support the administration of allotment waiting lists, tenancy records and site information.
• Liaise with colleagues, contractors and site representatives.
• Provide general administrative and technical support to the wider team.
• Assist with covering administrative duties across the service when required.

## About You

We're looking for someone who has:

Previous experience in an administrative or office support role. Excellent customer service and communication skills. Strong organisational skills with the ability to prioritise a varied workload. Good IT skills, including experience using databases and Microsoft Office. A professional and positive approach to dealing with enquiries. The ability to work independently as well as part of a team.

### Desirable

Experience working within local government or the public sector. Experience maintaining records and document management systems.

## What You'll Receive

Hybrid working arrangement. Part-time hours offering excellent work-life balance. Supportive and friendly team environment. Opportunity to gain experience within local government services. Immediate start available following successful compliance checks.

If you're an organised administrator with excellent customer service skills and are looking for your next opportunity, we'd love to hear from you. Apply today through Lynx Employment Services.