Job Description:

An exciting opportunity has arisen for an Administrator / Customer Support Assistant to join a busy and growing organisation. This role is ideal for someone who enjoys a varied workload, has strong organisational skills, and is confident communicating with customers and colleagues alike.

Working as part of a supportive team, you will be responsible for providing administrative support while ensuring customers receive a high standard of service. This is a fantastic opportunity for someone looking to develop their office-based career within a business that values progression and personal development.

Key Responsibilities

• Processing customer orders accurately and efficiently
• Managing and maintaining customer information across online portals
• Handling inbound telephone calls and assisting with customer enquiries
• Providing general administrative support to the wider team
• Coordinating with internal departments to ensure orders are processed smoothly
• Updating records and maintaining accurate documentation
• Assisting with additional office administration tasks as required

Skills & Experience

The successful candidate will have:

• Previous experience in an administration and/or customer service role
• Excellent communication and interpersonal skills
• A professional and confident telephone manner
• Strong organisational abilities and attention to detail
• Good IT skills, including experience using Microsoft Office
• The ability to work effectively both independently and as part of a team
• A positive attitude and willingness to learn new skills

What’s on Offer?

• Competitive salary of £25,000 - £27,000
• Early finish every Friday
• Immediate start available
• Temporary to permanent opportunity
• Friendly and supportive working environment
• Career development opportunities within a growing business
• Potential for hybrid working (1 day per week) once established in the role
• Simple one-stage interview process