Job Description:

Job Title: Administrator

Location: Ipswich Hospital, Heath Road, Ipswich, IP4 5PD

Hours: 37.5 hours per week – Mon- Fri 9am – 5pm / 8am – 4pm

Trust Location: East Suffolk & North Essex NHS Foundation Trust

Role type: Temporary for 8 weeks with possibility of extension

Reference: 89556

Duties to include but not limited to:

• Provide reception cover for The Ipswich Heart Centre and the Cardiac MRI Service.
• Organise and book all procedures, e.g., Angios, PCI, Pacings, Cardioversions and Echoes.
• To record outcome of patient attendance, update and maintain the Epic hospital system, dealing with any data quality issues that may arise.
• Deal with all internal/external mail for bookings/referrals, processing routine correspondence.
• Deal with all queries for appointments, reports, etc., from patients, relatives, GP’s, Consultants and Ward Staff, communicating by telephone or letter.
• Ensure that all matters of administration are dealt with effectively, especially those where liaison with other Departmental Staff both technical and professional and GP surgeries as necessary.
• Operate a comprehensive filing system for referrals for all cardiology bookings and ensuring all case notes are available for clinics.
• To ensure the efficient, accurate and timely recording of data.
• To ensure clinic sessions are booked efficiently to maximise capacity.
• To provide cover for organising and planning test appointments using the electronic diaries on the Epic hospital system.  Print out and despatch letters to patients and GP surgeries.
• Cancel and re-book appointments as required
• Contacting patients by phone to arrange appointments.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS  
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times  
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation 

You’ll have the following skills/experience:

• Organised individual with experience of working in a complex environment

• Competent with Microsoft office programmes
• Excellent telephone manner
• NHS experience (essential)
• Good general computer literacy

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

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