Job Description:

Air & Ocean Import/Export Operator

Location: Basildon, Essex
Salary: Up to £42,000 per annum
Hours: Monday to Friday, daytime hours
Working arrangement: Fully office-based

We are recruiting for an experienced Air & Ocean Import/Export Operator to join an established freight forwarding company based in Basildon.

This is an excellent opportunity for someone with multimodal freight experience who can confidently manage air and ocean shipments from booking through to final delivery.

Your responsibilities

• Managing air and ocean import and export shipments

• Coordinating bookings with airlines, shipping lines, hauliers and overseas agents

• Preparing and checking import and export documentation

• Completing or arranging customs clearance documentation

• Monitoring shipments and providing customers with regular updates

• Producing quotations and negotiating rates with suppliers

• Resolving delays, documentation issues and operational queries

• Maintaining accurate shipment records on internal systems

• Building strong relationships with customers and suppliers

• Ensuring shipments are completed efficiently and compliantly

What we’re looking for

• Previous air and ocean freight-forwarding experience

• Knowledge of import and export procedures

• Understanding of customs documentation and clearance processes

• Strong customer-service and communication skills

• Excellent attention to detail

• Confident organisational and problem-solving abilities

• Ability to manage multiple shipments and deadlines

• A proactive and commercially aware approach

The opportunity

• Salary of up to £42,000, depending on experience

• Monday-to-Friday daytime hours

• Stable, fully office-based position

• Opportunity to join an established freight-forwarding business

• Long-term development within air and ocean freight operations

Apply today for more information.