Job Description:

Apprenticeship Skills Coach – IT Support Technician (Level 3)
Salary: £38,000 – £45,000
Location: Remote (occasional travel to London, up to four times per year)
Contract: Permanent
Benefits include:

• Competitive salary of £38,000 – £45,000
• Fully remote working
• 24 days’ annual leave plus bank holidays
• Excellent career development and progression opportunities
• Supportive, people‑focused culture

We are pleased to be recruiting on behalf of a nationally recognised training provider with over 20 years’ experience delivering high‑quality apprenticeships and professional development programmes across the UK. They are seeking an experienced Apprenticeship Skills Coach – IT Support Technician (Level 3) to support learners throughout their apprenticeship journey.

This is a fantastic opportunity for an experienced Assessor who is passionate about learner development and is looking for a flexible, remote role with strong progression opportunities.
The role:

• Manage and support a caseload of apprentices studying the IT Support Technician Level 3 standard
• Conduct regular progress reviews, coaching sessions, and one‑to‑one mentoring to support learner development
• Assess learner knowledge, skills, and behaviours (KSBs) in line with the apprenticeship standard
• Support learners with portfolio development, assignments, and exam preparation to ensure readiness for End Point Assessment (EPA)
• Maintain accurate and timely learner records using an e‑portfolio system
• Liaise with employers to monitor learner progress and ensure apprenticeship requirements are met
• Provide guidance to help learners overcome challenges during their apprenticeship
• Contribute to the continuous improvement of teaching and assessment practice within the team

About you:

• Assessor qualification (CAVA, TAQA, or equivalent) – essential
• Level 3 Teaching Award (or willingness to work towards) – desirable
• Level 3 or above qualification in a relevant IT subject – essential
• Previous experience assessing IT apprenticeships, ideally IT Support Technician, with knowledge of networking
• Confident managing a remote caseload and building strong relationships with learners and employers
• Strong organisational and communication skills, with the ability to motivate and support learners to achieve their potential

If you’re an experienced IT Assessor looking for a flexible role with a growing organisation, we would love to hear from you.

To apply or find out more, please get in touch on (phone number removed).