Job Description:

Are you an experienced Cleaning Supervisor, Area Supervisor, or Assistant Manager looking for a role with a manageable portfolio, strong support, and genuine career progression?

We are recruiting for an Area Manager to oversee a portfolio of just 12 contracts across Telford. This opportunity has arisen due to continued growth within the business and offers the chance to join a highly respected  organisation that prides itself on its culture, values, and low staff turnover.

Reporting into the Regional Manager, you will be responsible for maintaining service standards, supporting site teams, and building strong client relationships across a well-established portfolio of contracts.

This is a successful family-run cleaning and facilities management business that has built its reputation through delivering exceptional service while maintaining a genuine people-first culture.

Unlike many larger organisations, employees are known by name rather than number, and the business has retained the values that helped it grow from a small operation into a highly respected FM provider. Staff retention is excellent, and the leadership team is committed to supporting and developing its people.

Due to continued contract growth and business success, they are now looking to add an Area Supervisor to their management team.

• Basic salary of £32,000 + company car

• Managing a portfolio of just 12 contracts

• Telford-based role with minimal travel requirements

• Join a business with an outstanding culture

• Low staff turnover and supportive management team

• Genuine opportunities for career progression

• Stable, long-term opportunity within a growing organisation

• Company mobile phone and equipment provided

• Supporting the day-to-day management of 12 cleaning contracts across Telford

• Conducting regular site visits and quality audits

• Building and maintaining strong relationships with clients

• Managing and supporting cleaning operatives across the portfolio

• Assisting with recruitment, onboarding, training, and performance management

• Ensuring all contracts meet agreed service levels and KPIs

• Handling operational issues and resolving client queries promptly

• Carrying out compliance checks and maintaining health and safety standards

• Assisting with labour planning and arranging cover where required

• Supporting contract mobilisations and continuous service improvements

• Previous experience within cleaning, facilities management, or support services

• Experience supervising or managing teams across multiple sites

• Strong communication and organisational skills

• Client-focused with a proactive approach to problem-solving

• Ability to work independently and manage competing priorities

• Passion for delivering excellent service standards

• Full UK driving licence

Telford

This role is focused solely on contracts within the Telford area, providing a manageable and localised portfolio that allows you to spend more time supporting your teams and clients.

If you are looking for a role with a sensible contract portfolio, supportive leadership, and the opportunity to join a business that genuinely values its people, we'd love to hear from you.

There is a two-stage interview process commencing shortly.

TE1