Job Description:

Assistant Aftersales Manager Vacancy!

Our client, a reputable car dealership in Epsom, is seeking an experienced Assistant Aftersales Manager to join their team. This position offers an excellent opportunity for driven professionals with a solid background in automotive aftersales management to progress their careers within a leading dealership. The role plays a vital part in delivering high customer service standards and operational excellence in a well-established, forward-thinking environment.

Benefits for the successful the Assistant Aftersales Manager:

• Competitive basic salary between £36,000 - £39,000, with an OTE of approximately £44,000 annually
• Bonus Scheme
• 45-hour working week with Saturday mornings on a rota basis
• 33 days holiday including bank holidays, with holiday purchase or sale options
• Company pension scheme and life assurance
• Staff vehicle purchase scheme
• Discounts on service, parts, and bodyshop repairs
• Access to Perks at Work discount platform
• Opportunities to participate in charity volunteering days
• Supportive and inclusive work environment

Duties of the Assistant Aftersales Manager:

• Assist the Aftersales Manager in overseeing the Service Department operations
• Lead and motivate the team to meet departmental KPIs and enhance customer satisfaction
• Maximise resource utilisation to improve departmental performance and efficiency
• Develop and implement processes to elevate customer service standards
• Plan and manage staff rotas ensuring adequate coverage to meet operational demands
• Support recruitment, training, and development initiatives within the team
• Maintain strong customer relationships, delivering professional and caring service
• Monitor and improve service processes to achieve operational excellence

Requirements of the Assistant Aftersales Manager:

• Proven experience within a main dealer environment
• Successful track record of meeting KPIs and driving process improvements
• Strong leadership and team motivation skills
• Excellent organisational and communication abilities
• Sound knowledge of aftersales operations and customer service standards
• Self-motivated, proactive, and committed to delivering high standards
• Full UK driving licence

If you are ready to advance your career within a dynamic and forward-thinking dealership, we encourage you to find out more about this exciting Assistant Aftersales Manager opportunity.

Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Epsom and Surrey, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your area, please contact us today.