Job Description:

Job Advertisement: Assistant Store Manager

Are you ready to take the next step in your retail career? Do you have a passion for the outdoors and a knack for leading teams? Join us as an Assistant Store Manager and help us create an exceptional shopping experience that resonates with our customers!

About our client
A global family business known for its iconic active and lifestyle brands. They thrive on integrity, energy, and ambition, and are are committed to setting high standards in everything they do. Now, we're looking for an enthusiastic Assistant Store Manager to join the vibrant Manchester store!

What You'll Be Doing
As the engine of our shop floor, you will connect strategy to execution while supporting the Store Manager in delivering outstanding commercial results. Here's a glimpse of your responsibilities:

Team Leadership & Coaching

• Assist in recruiting, on-boarding, and developing a high-performing store team.
• Lead shifts and act as manager-on-duty when needed.
• Coach team members to provide exceptional service and product knowledge.

Commercial Delivery

• Drive performance against KPIs, including sales, conversion, and average transaction value.
• Analyse daily and weekly trading data to identify opportunities for improvement.
• Support the execution of visual merchandising and product launches.

Consumer Experience

• Maintain a hands-on leadership presence to elevate customer interactions.
• Ensure every customer experience reflects our brand's values and expertise.
• Help the team confidently share technical product features with customers.

Operations & Standards

• Support the smooth day-to-day operations of the store, including stock management and compliance.
• Uphold high standards across both the shop floor and back-of-house.
• Ensure the store is always customer-ready and aligned with our brand.

Community & Brand Activation

• Engage in local initiatives, events, and partnerships to strengthen community ties.
• Position the store as a central hub for the Manchester outdoor community.

What You'll Bring
We're looking for someone who is:

• Experienced in retail, ideally in a supervisory or senior sales role.
• Passionate about the outdoors or has a strong interest in performance-led products.
• Proactive, hands-on, and solutions-focused.
• Comfortable taking ownership and stepping into leadership roles when required.
• Equipped with strong communication and people skills.
• Commercially aware with a drive to hit targets.
• Capable of coaching others and leading by example.

Why Join Us?
Joining our Manchester store means being part of something special from the ground up. You'll help build the team, set the service standard, and create a store that customers trust and love to return to. Together, we'll foster a space where customers can discover technical products, receive expert advice, and connect with a brand that understands life outside.

The Interview Process
We value clarity and support throughout the interview process. If your experience aligns with our needs, here's what to expect:
1. Talent Team Intro Call - A friendly 30-minute video chat to get to know each other.
2. Experience Interview - An in-depth conversation with the hiring manager about your skills and experiences.
3. Final Interview - An in-person meeting focused on deeper discussions and practical applications, allowing you to meet more of the team.

If you're ready to embark on this exciting journey with us, we'd love to hear from you! Apply now and let's create extraordinary outdoor experiences together!

Please note this role is being advertised by Office Angels retail division and not the Office Angels local branch.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.