Job Description:

Hexeal is a fast-growing FMCG e-commerce business shipping approximately 25,000 orders per week across the UK. We are looking for an organised, driven and hands-on Assistant Warehouse & Production Manager to support the Warehouse & Production Manager in leading our warehouse and production operations.

This is a varied role combining leadership, operational management, quality control and continuous improvement. The successful candidate will play a key role in ensuring our warehouse and production departments operate safely, efficiently and to the highest standards.

Operational Management

• Support the day-to-day management of warehouse and production operations.
• Help ensure the smooth processing and fulfilment of approximately 25,000 customer orders per week.
• Monitor productivity, workflow and operational performance.
• Identify opportunities to improve efficiency and reduce waste.

Team Leadership

• Assist in managing and developing warehouse and production teams.
• Support recruitment, onboarding and training of new staff.
• Allocate work and monitor team performance.
• Foster a positive and accountable working culture.

Health & Safety

• Ensure compliance with company Health & Safety policies and procedures.
• Conduct routine inspections and safety checks.
• Assist with risk assessments and incident investigations.
• Promote a strong safety-first culture throughout the operation.

Quality Control

• Maintain high product quality standards across production and fulfilment processes.
• Investigate quality issues and implement corrective actions.
• Support continuous improvement initiatives.

Stock Control

• Oversee stock accuracy and inventory management.
• Coordinate stocktakes and cycle counting activities.
• Investigate discrepancies and implement preventative measures.

Goods In & Goods Out

• Manage the efficient receipt, checking and storage of incoming goods.
• Ensure accurate picking, packing and dispatch of customer orders.
• Maintain warehouse organisation and stock rotation standards.

Equipment & Maintenance

• Coordinate routine maintenance schedules for production and warehouse equipment.
• Monitor machinery performance and arrange repairs where required.
• Minimise operational downtime through proactive maintenance planning.

Administration & Reporting

• Maintain accurate warehouse and production records.
• Produce operational reports and KPI data.
• Support planning and scheduling activities.

Essential

• Previous experience in a warehouse, production, logistics or FMCG environment.
• Experience leading or supervising teams.
• Strong organisational and problem-solving skills.
• Excellent attention to detail.
• Good understanding of stock control and warehouse operations.
• Strong IT skills.

Desirable

• Experience in a high-volume e-commerce fulfilment operation.
• Degree qualified in a Science or Engineering background.
• Knowledge of quality management systems.
• Experience with warehouse management systems (WMS).
• Forklift licence.
• Health & Safety qualification (IOSH or similar).

• Up to £45,000 salary
• Career progression opportunities within a growing business
• Supportive and collaborative team environment
• The opportunity to play a key role in the continued growth of Hexeal