Job Description:

Associate Account Manager

Are you a proven Account Manager or have you been successful in some other customer-facing role for two years or more

Are you ambitious yet frustrated because you are not getting the recognition or rewarded appropriately for the results you are getting

Do you love talking with people on the telephone, but you are not getting the training or support that you deserve from your present employer 

If that’s you, then our client wants you to join their successful team.

Our client is a leading name in the automotive and machinery industry. They are looking for enthusiastic and dedicated individuals to join their expanding team. They work with a vast array of vehicles and heavy plant machinery, providing top-tier installation services across the United Kingdom and beyond.

They are looking for a fast learner, with a can-do attitude, willing to chip in with whatever task is the most urgent. Someone who loves to thrive in their role, and wants to be part of a growing team, sharing business success, with the opportunity of career progression.

This is an office-based role so you will be required to come in to work five days a week. This is a key position, so for the right person, there will be future opportunities to grow with the business.

Salary: This position offers a basic salary between £25,000 – £32,000 per annum, subject to experience.

Hours:

• 39.5 hours per week
• Monday – Thursday: 8:00am – 5:00pm
• Friday: 8:00am – 2:00pm
• Holiday Entitlement is 28 days per annum

Our Client’s Benefits Package:

• Bonus Scheme (Performance Based)
• Early finish Fridays
• Corporate Clothing Supplied
• Standard Christmas and New Year Break
• Career development opportunities
• Free birthday day off
• Long Service – Extra Holiday accrual
• A competitive salary package 
• The opportunity to work within a dynamic and supportive team environment

Main Duties Include:

• Supporting the sales team with general operations to help reach the team’s objectives and working on own sales targets.
• Producing quotes. 
• Processing a high volume of product orders. 
• Taking orders via phone and email. 
• Liaising with external companies to ensure the smooth running of deliveries. 
• Establish a good working relationship with customers. 
• Communicating internally important feedback from customers. 
• Handle customer calls, queries and complaints. 

Key Requirements:

• At least 2 years’ experience in a client facing setting.
• Excellent knowledge modern IT systems and CRM use. 
• Clear and effective communication.
• Team spirit.
• Self-motivation.
• High organisational skills and ability to manage a number of projects at the same time. 

Results Expected in this Role:

• Full understanding of day-to-day operations at our client.
• Build good customer relationships.
• Always delivering excellent customer service even when under pressure.

Standards To Be Met in this Role:

• A fast learner with a can-do attitude. 
• Excellent telephone manner and great communication skills. 
• An eye for detail and good IT proficiency. 
• Be a team spirited individual. 
• Proactive approach to all business communication and providing updates in a timely manner. 
• Meeting deadlines and effective planning skills.

Why Join Our Client

If you want to be part of a forward-thinking, family-run business, where innovation meets craftsmanship, this could be the perfect opportunity.

You’ll join a company that values accuracy, teamwork, and pride in every product that leaves their door.

Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves.

Ready to join the team Apply now and become a vital part of their journey.