Job Description:

Role Overview

proAV are a leading global audio-visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Technical Estimation Manager to be a key part of our Midlands team, representing proAV taking full responsibility for Technical Management & Estimation.  

The Technical Estimation Manager is a commercial and technical role combining regional leadership of the estimating function with direct technical account management for a key client.

The role is responsible for ensuring regional estimating activity is accurate, commercially considered and delivered within agreed timescales, while also acting as a trusted technical partner to the client and internal account team throughout the lifecycle of AV projects.

The position provides a key link between Sales, Estimating, Technical Design, Project Management, suppliers and the client, helping maintain both commercial performance and technical quality.

This is an exciting opportunity for an exceptional, experienced Technical Estimating Manager to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities

• Ensure quotations are produced accurately, consistently and with strong commercial awareness, including appropriate consideration of equipment, labour, engineering and project delivery requirements.
• Ensure quotations and supporting information are completed and handed over within agreed internal deadlines.
• Manage and maintain the regional estimating log, providing visibility of current opportunities, workload, priorities and quotation status.
• Support the regional sales team with the development of commercially and technically appropriate solutions.
• Develop and maintain strong relationships with manufacturers, distributors and key suppliers, ensuring access to competitive pricing, technical support and current product knowledge.
• Identify opportunities to improve estimating processes, quotation quality and commercial performance.
• Attend relevant external industry events, manufacturer events and exhibitions to maintain awareness of new technologies, products and industry trends.

Client Direct Technical Account Manager

• Working alongside the Account Manager, provide dedicated technical ownership and support for the client account.

Key responsibilities include:

• Work closely with the Account Manager to build and maintain strong client relationships, acting as a trusted technical advisor.
• Develop AV solutions in accordance with the client's agreed AV standards, ensuring consistency across projects and locations.
• Design and develop more complex or bespoke AV solutions where project requirements sit outside the agreed standards.
• Produce accurate technical and commercial quotations for client projects.
• Work closely with the post-sales design team, reviewing system designs, schematics and technical documentation to ensure the delivered solution aligns with the original design intent.
• Attend bi-weekly account progress meetings to review ongoing projects, upcoming opportunities, technical requirements and potential risks.
• Maintain visibility of the client's upcoming project pipeline and proactively support the Account Manager with technical planning.
• Act as a technical point of contact for Project Managers during the installation and delivery phase, providing clarification and assisting with the resolution of technical issues.
• Help ensure continuity from the initial client requirement through quotation, design, handover, installation and completion.
• Development of staff including internal and external training, developing a skills matrix and future training requirements
• Maintain an organized and professional environment where the team are managed to meet and exceed standards

Other Skills:

• Excellent organisational skills
• Excellent customer service skills with a friendly and helpful approach
• Administration skills including typing and reporting using Office applications
• The ability to deliver under pressure with minimum supervision
• To communicate effectively with people at all levels
• A positive and enthusiastic approach to delivering the role
• Experience of meeting targets and deadlines and working under pressure
• Problem Solving
• Able to work well within a team
• Ability to manage multiple tasks & progress priorities.
• Ability to use SAP

Desirable skills

Text Working knowledge of current AV systems, associated IT elements and their installation (including AMX, Crestron, Extron, audio DSP, Video conferencing

Equality, Diversity & Inclusion:

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.