Job Description:

Broker Sales Team Leader - Volkswagen Stockport Fleet Hub

£60,000 OTE (uncapped earnings)

 Fun, exciting, rewarding work. Join us for the ride.

As a Team Leader – Broker Sales Support, you will lead, support, and develop our Broker Sales Support team, ensuring outstanding service delivery to our broker partners while maximising sales opportunities, compliance, accuracy, and operational efficiency.

As part of a successful, global automotive group, you’ll broaden your leadership experience across teams, systems, and brands. With the right support from us, you’ll have the opportunity to progress your career as high as you aspire to go.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day 

• Lead, coach, and support the Broker Sales Support team, balancing workflow to meet SLAs and performance targets while promoting a professional, customer‑focused culture.
• Remain hands‑on with day‑to‑day quoting and selling, personally managing broker sales opportunities, supporting renewals activity, and promoting stock campaigns to drive revenue and retention.
• Ensure the delivery of accurate, competitive, and compliant quotations, renewals, and documentation, acting as the escalation point for brokers and team members when required.
• Build and maintain strong broker relationships, supporting consistent service quality and sustainable sales growth.
• Conduct 1:1s, performance reviews, development conversations, and oversee onboarding and training to ensure team capability across funder platforms and internal systems.
• Maintain full compliance with FCA, GDPR, brand, and company standards through regular quality checks, audit readiness, and continuous process improvement.
• Provide KPI reporting and performance insights to the Fleet Sales Manager, identifying efficiencies and implementing process enhancements where needed.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Sales experience (automotive experience preferred)
• Proven supervisory or team leadership experience
• Strong experience of working with multiple IT systems
• Excellent organisational skills and attention to detail
• Ability to work under pressure and manage tight deadlines
• Strong customer service and stakeholder management skills
• Confident, professional, and commercially minded approach

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.