Job Description:

Business Development / Client Relationship Manager

Luxury Residential Construction

📍 Hertfordshire / North London Area
💰 Competitive Salary + Commission / Bonus
🏡 Hybrid Working Available

A growing luxury residential construction company is looking to appoint a personable, driven and commercially minded Business Development / Client Relationship Manager to help manage and convert a strong pipeline of incoming enquiries.

This is a client-facing role suited to someone who enjoys building relationships, managing the customer journey and helping deliver exceptional residential projects from initial enquiry through to contract award.

Projects typically range from £350k–£3m and include high-end refurbishments, extensions, bespoke homes and design & build schemes across London and the Home Counties.

The Role

You will be the first point of contact for incoming client enquiries, helping guide prospective clients through the pre-construction and sales process.

Responsibilities will include:

• Managing inbound enquiries from private clients, architects and referrals
• Arranging and attending initial site visits
• Presenting the company professionally and confidently to prospective clients
• Building relationships with architects, designers and consultants
• Managing the client journey from enquiry through to signed contract
• Coordinating internally with estimating and delivery teams
• Following up quotations, proposals and leads
• Helping maintain a strong pipeline of future work
• Supporting networking and business development activities where required

About You

We are open to candidates from a variety of backgrounds, including:

• Construction business development
• Luxury residential construction
• Design & build
• High-end interiors
• Property or developer sales
• Client relationship management

The ideal candidate will have:

• Excellent communication and relationship-building skills
• A polished and professional approach with clients
• Confidence attending site meetings and presenting services
• Strong organisational skills and ability to manage multiple enquiries
• Commercial awareness and sales ability
• A proactive and ambitious mindset
• Experience within construction, residential property or a related industry

Existing industry contacts are beneficial but not essential, as the business already generates a strong level of inbound enquiries and architect referrals.

What’s On Offer

• Opportunity to join a growing luxury residential contractor
• Strong pipeline of incoming enquiries and repeat business
• Hybrid and flexible working environment
• Long-term progression opportunity within the business
• Supportive and entrepreneurial team culture
• Competitive salary with performance-related bonus structure

For further information apply with a CV.