Job Description:

Business Support Administrator

Location: Leamington Spa

Salary: Up to £28,000, depending on experience

Hours: Monday–Friday, 9:00am–5:30pm, plus 1 in 4 Saturdays (no day in lieu)

Reports to: Operations Manager
We’re looking for an organised, proactive Business Support Administrator to help keep our busy lettings and property management operation running smoothly.
You’ll be responsible for ensuring tenancy administration, deposits, compliance, fees and arrears are handled accurately, on time and in line with requirements. You’ll also provide professional support to landlords, tenants and our property management team.

Key Responsibilities

• Preparing tenancy agreements, amendments and renewals
• Registering deposits and maintaining compliance documentation
• Tracking safety certificates and Right to Rent documents
• Supporting with credit control, arrears and fee administration
• Handling landlord and tenant enquiries by phone and email
• Keeping systems and workflows accurate and up to date
• Providing reliable administrative support to the Property Management team
• Identifying issues and suggesting improvements to processes

What We’re Looking For
You’ll be highly organised, detail-focused and able to manage a busy workload without losing sight of quality. We’re looking for someone who takes ownership, communicates confidently and stays calm when things get busy.
You’ll thrive in this role if you:

• Take pride in getting things right first time
• Spot problems and take action rather than waiting for someone else
• Can handle difficult conversations professionally
• Are proactive, helpful and solutions-focused
• Want to understand how your role contributes to the wider business

What We Offer

• Salary up to £28,000, depending on experience
• A supportive, down-to-earth team in a well-regarded local agency
• ARLA/Propertymark qualification support
• Genuine opportunities to progress into lettings or property management

If you’re someone who enjoys being organised, keeping things moving and making sure nothing gets missed, we’d love to hear from you (phone number removed)