Job Description:

Belfast City Council is seeking a motivated Business Support Clerk to join the Directorate Support team within the City and Neighbourhood Services Department.

This is an excellent opportunity to work in a busy public sector environment, providing essential administrative and clerical support across a range of services. You will play a key role in ensuring the smooth and efficient delivery of business support functions, working both independently and as part of a team.

• Provide clerical and administrative support including filing, scanning, photocopying, and mail handling
• Input, extract, and maintain data on manual and computerised systems
• Handle call processing, cash handling, and general office duties in line with procedures
• Produce documents including letters, reports, and presentations using Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Arrange meetings, take minutes, and distribute agendas and notes
• Respond to internal and external customer enquiries via phone, email, and face-to-face
• Maintain accurate records and assist with statistical and performance reporting
• Operate standard office equipment (printers, scanners, laminators, shredders)
• Prioritise workload to meet deadlines and service requirements

• Must be eligible to work in the UK
• 1+ year administrative experience required
• Public sector administration experience is an advantage
• Strong IT skills (Microsoft Word, Excel, Outlook)
• Excellent communication and customer service skills
• Strong organisation, attention to detail, and time management
• Able to prioritise workload and meet deadlines

• Candidates must complete an ISV online skills assessment
• Only successful candidates will progress to interview
• A valid personal email address is required for assessment access
• Belfast Pre-Employment Check Form required

• Monday to Thursday: 08:30 - 17:00
• Friday: 08:30 - 16:30

If you are a reliable and organised administrator looking to join a fast-paced public sector team, apply today for this opportunity with Belfast City Council.