Job Description:

Join a growing social housing recruitment agency offering career progression, mentoring and a fun, supportive office environment in Birmingham. This Business Support Officer role is ideal for someone who enjoys administration, compliance, and working within a fast-paced operations team where no two days are the same.

Established in 2008, we are a well-respected recruitment agency specialising in the social housing sector. You’ll be joining a modern and energetic office environment where your contribution will directly support the smooth running of the business and the success of our temporary workforce.

This Business Support Officer role is offering the following benefits:

• Career progression opportunities as the team grows
• Supportive and friendly office environment
• Dedicated mentoring and ongoing support
• Team outings, social events, and company events
• Monday to Friday working hours only with no weekends

I’d love to hear from anyone with experience as a Business Support Officer, Recruitment Administrator, Compliance Administrator, Operations Administrator, or Office Administrator.

As a Business Support Officer, you will be:

• Ensuring temporary workers are fully compliant before their start dates
• Carrying out right to work checks in line with legal requirements
• Processing DBS checks and maintaining accurate compliance records
• Supporting with payroll and timesheet queries
• Assisting with business activity reports and administration tasks
• Handling inbound and outbound telephone calls professionally
• Building strong relationships with temporary workers and internal teams
• Updating systems, maintaining records, and managing email correspondence
• Supporting wider business objectives and team meetings

I’d love to speak to anyone who has:

• Previous administration experience within a fast-paced environment
• Strong IT skills including Microsoft Word, Excel, and Outlook
• Experience within recruitment, compliance, or sales administration
• Excellent attention to detail and organisational skills
• The ability to manage multiple workloads effectively
• Strong communication skills, both written and verbal
• A proactive and self-motivated attitude
• A professional and approachable telephone manner
• The ability to work independently and use initiative

This role is offering a salary of £27,000 - £30,000 depending on experience.

Location & travel
This role is based in Birmingham, offering excellent transport links across the city and surrounding areas. The office is easily accessible via the M6, M5, and A38, alongside strong public transport connections through Birmingham New Street and local bus routes.

If this Business Support Officer role sounds like something you’d be interested in, apply now or contact Cheryl for more information. INDBIR