Job Description:

Our local authority client based in South London are urgently seeking an experienced Business Support Officer.

*£17.78 an hour PAYE

*This position is not a Hybrid working opportunity and will be based in Family Hubs across the Borough. This position is full time 9-5 Monday to Friday

Job description

Main Purpose of the Job:    

This post will be a split between administrative and reception duties depending on service need. 

The appointed candidate will be based in Family Hubs across the Borough.    

To provide a friendly and welcoming reception to all children, families, staff, professional colleagues and others visiting Family Hubs, ensuring they have access to the services they need.  

To provide efficient administrative support the effective and efficient delivery of services within Family Hubs.   

To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.   

Summary of Responsibilities and Personal Duties:    

 To provide a reception service at the Family Hub, ensuring all parents, carers, staff, partner agencies and visitors to the Hub receive a polite, warm and friendly welcome and are supported in accessing the services they need.  

•  To carry out follow up calls to Hub users as directed by the line manager.   

• To ensure all families complete a Family Hub registration form and visitors and staff sign in and out of the building.  

• To carry out daily and weekly health and safety checks and procedures as directed, including procedures related to site security, liaising with other site users as required.  To act as a key holder for the site as needed.  

•  To act as a First Aider and Fire Marshall for the site, and ensure all first aid supplies are kept up to date.  

• To provide support for the general administration and organisational functions of the Family Hubs, such as collating, printing and distributing documents or materials requested by the team, ordering and issuing stationery supplies and other equipment (including service-specific items) when requested, following standard approval processes.   

Please apply with your updated CV ensuring that any gaps in employment are explained.

At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.