Job Description:

The CCTV Surveillance Operative is responsible for monitoring and reviewing CCTV footage, supporting internal investigations, and identifying potential e-commerce fraud to help protect the business, its people, and its assets. The role requires strong analytical skills, attention to detail, and the ability to produce accurate reports while working collaboratively in a fast-paced Security Operations Centre environment.

Client Details

This role is based in London.

Description

A CCTV Surveillance Operative Key Responsibilities:

• Monitor and review CCTV footage to identify incidents, suspicious activity, and policy violations.
• Accurately document observations and maintain detailed records with precise timestamps.
• Produce comprehensive investigation reports supported by clear evidence.
• Manage and securely store video evidence for future retrieval and investigation purposes.
• Review and assess e-commerce transactions flagged for potential fraud.
• Support internal investigations through the analysis of employee activity, transactions, and system data.
• Identify patterns, anomalies, and potential risks through intelligence gathering and data analysis.
• Provide support in the early identification and escalation of security incidents and threats.
• Assist with crisis and incident response activities when required.
• Ensure surveillance systems are operating effectively and escalate technical issues promptly.
• Maintain strict confidentiality and compliance with company policies, legal requirements, and ethical standards.
• Collaborate with internal teams and external agencies to support investigations and security operations

Profile

A successful CCTV Surveillance Operative should have:

• Previous experience within security, surveillance, investigative, fraud prevention, or a related field.
• Experience using CCTV systems and video review software.
• Strong analytical, investigative, and problem-solving skills.
• Excellent attention to detail and ability to identify patterns and anomalies.
• Strong written communication skills with experience producing factual reports.
• Ability to handle sensitive and confidential information with discretion.
• Strong organisational and prioritisation skills.
• Ability to work independently and collaboratively within a team environment.
• Fluency in written and spoken English.

Job Offer

• Salary up to £40,000 dependent on the level of experience.
• Comprehensive benefits package.
• Permanent position based in London.