Job Description:

About the Role

We are seeking an experienced and hands-on Cleaning Operations Manager to oversee cleaning services across multiple sites. This is a key role responsible for maintaining high standards, ensuring compliance, and leading teams to deliver consistent, high-quality service.

You will take ownership of day-to-day operations, working closely with both clients and internal teams to drive performance, resolve issues, and continuously improve service delivery.

Key Responsibilities

• Lead, manage, and develop cleaning teams across assigned sites
• Plan and oversee daily, weekly, and periodic cleaning schedules
• Conduct regular site inspections, audits, and quality checks
• Ensure full compliance with COSHH, health and safety, and company procedures
• Manage staffing levels, including recruitment, rotas, and training
• Act as the main point of contact for clients, handling feedback and resolving issues promptly
• Monitor stock, equipment, and budgets to ensure efficient operations
• Produce regular reports on performance, standards, and compliance

About You

• Proven experience in a Cleaning Manager, Cleaning Supervisor, or Soft Services role
• Strong leadership skills with the ability to motivate and manage teams
• Good working knowledge of cleaning standards, COSHH, and health and safety regulations
• Experience conducting audits, inspections, and managing performance
• Excellent communication and client-facing skills
• Organised, proactive, and able to manage multiple priorities

What’s on Offer

• Company Vehicle
• Opportunity to manage and shape cleaning operations across multiple sites
• Supportive working environment with opportunities for progression
• A role where you can make a direct impact on service quality and team performance

Apply

To apply, please submit your CV or contact us for a confidential discussion.