Job Description:

Commercial Account Handler – Insurance

Location: Loughborough, Leicester
Salary: £30-35K
Type: Full-Time, Permanent

Are you ready to develop your career in commercial insurance within a supportive, growth-focused team? A well-established branch in Loughborough is currently recruiting a Commercial Account Handler to join their busy Commercial team.

This role offers an excellent opportunity to build strong relationships across a diverse client base — from sole traders to senior leaders of larger organisations — while working closely with experienced colleagues to support business objectives and exceed service expectations.

Role Overview

As a Commercial Account Handler, you will:

• Build and maintain strong relationships with new and existing commercial clients.
• Review client documentation with a keen eye for detail to support the quoting process.
• Assist Commercial Account Executives in driving high levels of renewal retention, exceeding expectations and meeting FCA requirements.
• Process data promptly and accurately using internal systems to support excellent levels of client service and internal process execution.
• Work collaboratively with the Branch Manager and other internal stakeholders to achieve team goals.

This role is perfect for someone who thrives in a fast-paced environment, enjoys varied daily work, and is eager to progress professionally within the commercial insurance sector.

What You’ll Bring

• Strong attention to detail and excellent organisational skills.
• Excellent communication skills, both written and verbal.
• A proactive attitude and willingness to learn — every day brings new challenges!
• Ability to build and manage relationships with internal and external stakeholders.
• Previous experience in insurance.

Benefits & Rewards

You’ll receive a well-rounded benefits package, including:

• £30-35K
• Holiday entitlement starting at 22 days (plus bank holidays) and increasing with service.
• Life Assurance and Income Protection to support you and your family.
• Contributory pension scheme with employer contributions.
• Healthcare Cashplan, gym membership discounts and lifestyle perks.
• Access to discounted insurance products and high-street retail offers.

This role also provides structured training and development, with opportunities to further professional qualifications and grow your career within the team.

Why This Role?

This is more than just a job — it’s a chance to join a team that values collaboration, professional development, and delivering high-quality service to commercial customers. You’ll gain real experience in commercial insurance, expand your skill set, and build a rewarding career trajectory.

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