Job Description:

Contract Manager – Contract Cleaning

The Opportunity

An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who can manage 5 sites in Aberdeen for a corporate client account. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.

The Package

• £26,000 - £30,000 basic
• Bonus
• Car Allowance/Company Car
• 35 days holiday per year (including bank holidays)
• Site based at 5 locations
• Monday to Friday – managing shifts running from 6am to 9pm

Main Responsibilities of a Contracts Manager

• Contract Management of cleaning staff
• The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
• Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
• To ensure all client queries and complaints are dealt with in a timely and effective manner.
• To ensure adequate supplies are onsite.
• To recruit, induct and train new staff.
• To resolve any disciplinary/ grievance matters in line with company policy and procedure.
• To provide ongoing guidance, coaching and training to cleaning staff.

The Person

• Experience in managing commercial cleaning accounts
• Strong management style with experience in recruitment, on-boarding, training and development
• Passionate about people
• Health and Safety qualification or experience in this area
• Client liaison experience
• Full clean driving licence

Why Work for Us

• Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
• Equal Opportunities Employer who promotes diversity.
• Innovative Approach to the Employee Journey
• A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business