Job Description:

Contract Manager - Hard FM

Location: Dumfries & Galloway
Sector: Facilities Management / Healthcare

We are currently recruiting for an experienced Contract Manager to lead the delivery of Hard FM services within a major healthcare environment.

The successful candidate will take overall responsibility for operational, financial, compliance and people performance across the contract, ensuring high-quality service delivery and strong customer relationships.

Key responsibilities:

• Lead and manage Hard FM services across a large operational site.
• Take accountability for contractual, legal, health & safety and compliance requirements.
• Manage operational and financial performance, including budgets, forecasting and cost control.
• Lead and develop a multidisciplinary team, including managers responsible for projects, estates and compliance.
• Build strong relationships with key customers, stakeholders, contractors and partners.
• Monitor KPIs and performance data, identifying opportunities for continuous improvement.
• Lead transformation, service improvement and change initiatives.
• Manage operational risks and complex issues, making effective strategic decisions.
• Support recruitment, performance management, training, development and employee engagement.
• Identify and implement cost-saving and efficiency opportunities.
• Ensure robust governance, procedures and controls are maintained across the contract.

About you:

• Experience managing Hard FM services, ideally within a healthcare environment.
• Proven experience leading and developing teams.
• Strong commercial and financial management experience, including P&L/budget accountability.
• Experience managing contractual compliance, operational performance and KPIs.
• Strong understanding of people management, including performance, absence, conflict and development.
• Experience leading transformational change and continuous improvement.
• Excellent communication, negotiation and stakeholder management skills.
• Strong problem-solving and decision-making ability.
• Degree qualified or equivalent industry experience.

This is an excellent opportunity for an experienced Hard FM Contract Manager looking to take ownership of a high-profile operational contract and lead a sizeable team within a complex healthcare environment.

If you have the relevant experience and would like to discuss the opportunity, please get in touch.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.