Job Description:

Monday - Friday 8am - 5pm 1 hour unpaid break

Job Description
My client is a leading Facilities company looking for an experienced Contract Support. You will have knowledge of working within a Facilities environment and be able to hit the ground running.

Our client is looking for a contract admin.

Essentials

• Must have experience working in a Building Maintenance company or Facilities industry

Duties:

• Responsible for all reactive jobs received through the customer support process – ensuring
• Preparation of reports and documentation
• Updating of electronic records
• Material ordering and administration
• Subcontractor’s administration
• Raising PO and invoices
• Production of valuations and presentation of results
• Quote logging and processing
• Collating timesheets from engineers, chasing and checking quality of data
• Contract set-up (PPM / System support)
• Application billing preparation
• that they are processed for payment correctly according to the contract terms, specification and schedule of rates
• Responsible for all quotations and estimates – ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rate
• Chasing and escalation within the regions all SLA & KPI breaches
• Co-ordination of Site Audits
• Co-ordinate monthly meetings and reviews generally
• PPM & Reactive Works Reporting
• Liaising with regional team over client requirements for scheduling ad-hoc works
• Collation of stats for invoicing (reactive and ppm’s)
• Validation of all reactive charges submitted by the regional teams
• Valuation of all quotations/estimates submitted by the regional teams
• Assisting colleagues with the team where necessary
• Co-ordinate Audits on behalf of Regional Managers
• Co-ordinate monthly meetings and reviews generally
• Experience in delivering high-class customer service
• An excellent telephone manner is essential