Job Description:

Chief Technology Officer (CTO)

Ecommerce | North West (Hybrid) | Competitive Salary + Bonus + Equity

Zachary Daniels is partnering with a fast-growing, digitally led ecommerce business in the North West to appoint its first Chief Technology Officer. This is a pivotal hire, joining the senior leadership team to shape the technology vision that will drive the next stage of growth.

The Opportunity

With strong brand recognition, a loyal customer base and ambitious expansion plans, the business is ready to take its technology capability to the next level. Reporting to the CEO, you'll own the full technology function: platform, data, infrastructure and engineering. You'll turn commercial ambition into a scalable, customer-first digital experience.

What You'll Be Doing

• Setting and delivering a technology strategy aligned to the commercial roadmap, including international growth, new channels and margin improvement
• Leading, building and inspiring a high-performing engineering, product and data team, blending in-house talent with trusted partners
• Owning the ecommerce platform and wider tech stack, making the build/buy/re-platform calls that matter
• Driving conversion, site performance and customer experience through data, experimentation and personalisation
• Embedding AI and automation across the customer journey and back-office operations, from merchandising to fulfilment
• Ensuring security, resilience and scalability, especially during peak trading
• Acting as a trusted adviser to the board, translating technical complexity into clear commercial decisions

What We're Looking For

• Senior technology leadership experience (CTO, Head of Technology, or Director of Engineering) within ecommerce, D2C or digital retail
• A track record of scaling platforms and teams through periods of rapid growth
• Hands-on credibility across modern ecommerce architecture, such as Shopify Plus, Salesforce Commerce Cloud, Magento/Adobe Commerce or headless/composable setups, plus cloud (AWS/Azure/GCP)
• A commercially minded leader who measures success in revenue, conversion and customer outcomes, not just delivery
• Experience managing third-party agencies and vendors alongside internal teams
• The ability to operate at board level while staying close enough to the detail to make the right calls

Why Join?

• A genuine seat at the top table, with real influence over the business's direction
• The chance to build and shape a technology function rather than inherit one
• Competitive base salary, performance bonus and equity participation

BH37756