Job Description:

Customer Service Coordinator

(Hybrid Working Available) Based Dorset/Devon/Somerset 
Job Type: Full-Time ( Maternity cover contact starting August 2026 )
£28k - £32k

An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excellent reputation for delivering high-quality homes and outstanding customer care.

You'll be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period. Working closely with site teams, subcontractors, and suppliers, you'll ensure issues are resolved efficiently while delivering an exceptional customer experience.


About You

• Previous experience in customer service, customer care
• Excellent communication and organisational skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Confident using Microsoft Office.
• Experience within house building, construction, property, or maintenance would be advantageous but is not essential.
• Own transport to travel of the office or site

What's on Offer

• Competitive salary.
• Hybrid working.
• Pension scheme.
• Training and development opportunities.
• Supportive team environment

If you're looking for a varied role where you can make a real difference to the customer journey, we'd love to hear from you.

Apply today or get in touch for a confidential conversation.