Job Description:

Customer Service & Administration Assistant

Location: Office-based
Working Hours: Monday–Friday, 8:30am–5:00pm
Lunch: 1 hour

About the Role

We are looking for a reliable and organised Customer Service & Administration Assistant to join our team. This is an office-based role involving customer communication, general administration, and supplier invoice processing.

Key Responsibilities

• Answer incoming customer calls in a professional and friendly manner
• Make outbound calls to customers as required
• Handle customer enquiries and provide excellent customer service
• Complete general administrative duties
• Process and manage supplier invoices accurately
• Maintain accurate records and documentation
• Support the wider office team with day-to-day administrative tasks

About You

The ideal candidate will:

• Have excellent communication and telephone skills
• Be organised and able to manage multiple tasks
• Have good attention to detail
• Be confident using computers and office systems
• Have a professional and positive attitude
• Be reliable, punctual, and a strong team player
• Previous customer service or administration experience is desirable

Working Hours

Monday to Friday, 8:30am–5:00pm, with 1 hour for lunch.

If you are a friendly, organised individual looking for a stable office-based position, we would love to hear from you.