Job Description:

At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy, driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business.

They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role sitting at the intersection of data science, customer insight, personalisation, and business strategy.

As the Data Science Manager, you'll lead both the technical direction and development of the team, helping shape the roadmap for how machine learning and advanced analytics are used to better understand customers and deliver personalised experiences at scale. You will be responsible for translating complex customer and behavioural data into clear, actionable recommendations. You'll establish best practices across experimentation, customer modelling, MLOps, and data science delivery, while supporting the continued growth of the organisation's customer analytics and AI capabilities.

• Previous experience leading or managing Data Science teams in a commercial environment
• Strong background in machine learning, customer analytics, personalisation, or statistical modelling
• Experience developing customer-focused models
• Strong stakeholder management skills
• Experience delivering data science products and models into production environments

If you are looking for a new challenge and want to work in a customer-centric, data-driven environment where your insights directly shape personalisation strategies, customer experiences, and commercial performance, please submit your CV for initial screening and further details.