Job Description:

Team Leader - Ofsted Registered Children's Residential Home

Job Title: Team Leader

Pay: £18.17 - £21.34 per hour

Location: Eastbourne

Working Pattern: Day or Night Shifts Available

In this role you will help young people become more independent and grow personally through various enjoyable activities within a safe environment. This is a truly rewarding opportunity where you have a fulfilling chance to positively influence the lives of vulnerable children and young people who have experienced trauma, instability and adversity.

This is a leadership role responsible for overseeing the safe, consistent and effective running of shifts within the home. As a Team Leader, you will provide direction, guidance and support to Support Workers and Senior Support Workers, ensuring high standards of care, safeguarding and behaviour management are maintained at all times, within a Ofsted Registered Children's Home in Eastbourne, which is rated "Good".

The home is a 4 bed children's residential home supporting young people aged 12 to 16 with a range of complex and additional needs, including Autism Spectrum Disorder (ASD), ADHD, PTSD, global developmental delay, self harming behaviours and challenging behaviours.

The young people are verbal and relatively independent, and benefit from consistent, energetic and emotionally resilient adults who can build positive relationships, bring structure and create a warm and engaging home environment.

What We Offer:

• Exceptional Hourly Rates, £18.17 - £21.34 Per Hour

• Private Healthcare and 24/7 GP Access with Vitality

• Fully Funded Level 3 and Level 5 Qualifications

• Clear Career Pathways with Higher Salaries

• Excellent Work Life Balance

• £40 per month Gym Membership Contributions / Fitness Classes

• Enhanced Maternity / Paternity / Adoption Packages

• Free Access to Flexible and Unlimited Therapeutic Support

• Birthday Paid Off

• Free or Subsidised Parking

• Enhanced Overtime Rates

• Company Bonus Scheme

• Free Meals on Every Shift including Snacks and Refreshments in Offices

• Blue Light Card Membership Included

• Company Sick Pay Policy (Above Statutory)

• Pension Scheme

• Frequent Company Events

About You:

We are looking for strong practice leaders who combine accountability, stability and compassion for young people. You will have:

• Experience working within residential childcare

• Previous experience leading or supporting staff on shift

• Level 3 Diploma in Residential Childcare or equivalent (essential)

• Strong safeguarding knowledge and understanding of professional boundaries

• The ability to remain calm and make effective decisions under pressure

• Strong leadership, communication and interpersonal skills

• A trauma informed and child centred approach to care

• The ability to maintain high standards and hold others accountable

• A commitment to delivering outstanding care and outcomes for young people

• Willingness to work towards or complete Level 5 Diploma in Leadership and Management (desirable)

• Flexibility to work shifts including evenings, weekends and bank holidays

Key Responsibilities:

As a Team Leader you will:

• Lead shifts and take accountability for the safe and effective running of the home during your shift

• Manage and direct Coaches and Senior Coaches, ensuring high standards of performance and conduct

• Ensure care plans, risk assessments and Positive Behaviour Support strategies are consistently implemented

• Take responsibility for safeguarding concerns, incident response and decision making on shift

• Escalate incidents and safeguarding concerns appropriately to management

• Monitor practice standards and address concerns immediately

• Ensure routines, boundaries and therapeutic approaches are consistently maintained

• Support children and young people to achieve positive outcomes across behaviour, education and independence

• Maintain accurate, timely and compliant records and documentation

• Promote trauma informed, child centred and therapeutic care approaches

• Support induction, coaching and development of staff members

• Contribute to reflective practice, team meetings and operational improvement

• Maintain a safe, clean and well run home environment

• Oversee medication administration, health and safety and compliance on shift

• Work collaboratively with families, social workers and external professionals

• Work flexibly across different homes within the service where required

Working Hours & Shift Patterns:

This home operates a 24 hour, 365 day service. You have the choice of working Day Shifts or Night Shifts. The shift patterns are as follows:

Day Shifts

• 1 day on, 2 days off (rolling rota)

• 07:30am - 10:30pm (15 hour shifts)

Waking Night Shifts

• 2 nights on, 2 nights off (rolling rota)

• 10:00pm - 08:00am (10 hour shifts)

Safer Recruitment

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.

If you are passionate about supporting children and young people to achieve positive outcomes and want to join a provider committed to outstanding care, apply now to become part of the team!

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