Job Description:

Deputy Manager - Children's Residential Home:

Working hours are variable, averaging 37 hours per week (160 per month), scheduled Monday to Sunday with advance notice, including a 45-minute unpaid daily break; the role includes one weekly sleep-in shift and may require additional hours, including public holidays and covering staff absence.

£37000 - £39000 per annum dependent on experience.

About Us:

We are a growing, forward-thinking children’s residential care organisation with homes across the Southwest, London, and a brand-new multi-home provision in Durham. Our mission is powerful and clear: to help children aged 7–17 rebuild trust, confidence, and hope.

We work with young people who have experienced loss, instability, or trauma. We don’t define them by their past — we support them to step into their potential. Using trauma-informed, PACE-based practice, we create warm, stable homes where children feel safe, valued, and encouraged to grow. This is meaningful work. This is change you can see happen.

As a Deputy Manager, you will help shape the culture, guide the team, and create a home where young people are truly seen, valued, and supported.

Why work for us:

At 360 CRS, we look after the people who look after others.

• Frontline leadership support — you’ll never be left alone to figure it out
• Employee Assistance Programme for emotional & wellbeing support
• Your Birthday Off — every year, no questions asked
• Generous Referral Bonus when you help brilliant people join the team
• Wellness Allowance to support your physical & mental health
• Extra Annual Leave increasing with service
• Donation Match Scheme to back causes you care about
• Fully Funded Qualifications (Level 4/5 Leadership pathways encouraged!)
• Blue Light Card Access for discounts & perks
• Access to a Company Vehicle when needed for work

What You’ll Do:

• Lead shifts and deputise for the Registered Manager
• Support, guide, and develop the team through coaching, feedback & supervision
• Promote safeguarding and emotional safety every moment of every day
• Build trusted relationships with young people and help them grow in confidence and independence
• Oversee care plans, daily records, audits, and compliance
• Champion education, wellbeing, community engagement, and identity
• Help young people prepare for adulthood with practical life skills
• Represent the home in multi-agency meetings and reviews
• Model, encourage, and protect a culture of reflection, respect, and growth
• Be a leader with heart and direction — not just manage paperwork.

Who You Are:

You are someone who leads with consistency, compassion, and clarity. You can stay steady in the challenge and inspire others to do the same.

Essential skills:

• Experience in a residential childcare setting, at a leadership level
• Full UK driving licence
• Level 3 Children's Residential Qualified (or equivalent)

Desirable skills (we can support you to achieve these):

• Level 4/5 Leadership & Management qualification.
• Understanding of trauma-informed practice and PACE

Safeguarding Commitment:

Safety is at the heart of everything we do. All roles require safer recruitment checks, enhanced DBS clearance, and ongoing safeguarding training.