Job Description:

Domestic Abuse Outreach Worker

Location: Blackpool

Salary: £25,350 per annum- Pro Rata. Actual salary - £ 17,745.00

Vacancy Type: Permanent, 26 hours per week (over 4 days) Mon-Wed 9am till 5pm Thurs or Friday- 0.5 day

Closing date:  27th July 2026

This role is subject to successful references and an enhanced DBS check.

Fylde Coast Women’s Aid is an equal opportunities employer. The post is exempt under the Equality Act 2010, Schedule 9 and Part 1

AIMS OF THE POSITION:

FCWA is an innovative, exciting, and friendly organisation run by a staff team who are passionate about bringing an end to domestic and sexual violence. We predominantly work with women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

FCWA are currently looking for an Outreach worker to work across Wyre and Fylde, working with victims who have suffered or who are suffering domestic abuse. You will facilitate peer support sessions, co deliver structured programmes and provide 1-1 therapeutic support to clients.

You will complete and update risk assessments and individual support and safety plans for clients, working independently and as part of a specialised team.

SPECIFIC AREAS OF RESPONSIBILITY:

• Work as part of a wider team providing therapeutic trauma informed support to individuals who have or who are suffering domestic abuse.
• Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Manage a case load ensuring each client receives the appropriate service by determining the appropriate support for their needs.
• Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives.
• Work with victims to help them access other relevant services within and external to FCWA.
• Advocate for victims with agencies who can help to address the domestic abuse by:

1. Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
2. Providing advocacy, emotional and practical support and information to victims including in relation to legal options, housing, health and finance.
3. Working directly with all key agency partners to address the safety of victims

• Ensure all referrals are processed efficiently with effective administrative skills
• Input all referrals onto FCWA’s online database and maintain each record
• Record all outcomes electronically, ensuring the right information is collated in an accurate and confidential manner
• Provide information and statistics for monitoring purposes
• Implement policies and procedures of Fylde Coast Women’s Aid including child protection, health and safety, diversity issues, equal opportunities and confidentiality.
• Where appropriate attend, participate and contribute to planning meetings, reviews and case conference by way of verbal contribution and/or presentation of reports.
• Facilitate group work and deliver structured programmes
• Support clients on a 1-1 basis

GENERAL RESPONSIBILITIES

• Contribute to the overall development of Fylde Coast Women’s Aid services by attending team meetings.
• Participate in training and developmental working groups as agreed by the post-holder and Service Manager.
• Support the implementation of FCWA policies and procedures within FCWA services.
• Develop effective and supportive working relationships with all FCWA staff.

Employee Benefits

• Birthday day off
• Employee Assistance Programme
• Regular staff support sessions
• Contributory pension scheme
• Death in Service insurance
• Ongoing training and professional development opportunities
• Supportive and values-driven working environment

Annual Leave

• 25 days (pro rata) annual leave plus 8 public holidays
• Additional day of annual leave awarded for each year of continuous service, up to a maximum of 30 days

To Apply

If you feel you are a suitable candidate and would like to work for Fylde Coast Womans Aid, please click apply to be redirected to our website to complete your application.