Job Description:

About the role

As our Domiciliary Care Branch Manager, you will be the driving force behind the delivery and continued growth of our home care service. You will oversee the full coordination of care for individuals who require support with daily living but wish to remain in the comfort and familiarity of their own homes.

You will be responsible for ensuring the consistent delivery of high-quality, person-centred care — managing care plans, supervising and developing your team, and maintaining the standards that define the Kingsley name.

At the heart of this role is a genuine commitment to the people we support. You will safeguard client wellbeing and safety, coordinate services with precision, and advocate confidently for each individual's independence, quality of life, and optimal health outcomes.

Find out more about Kingsley Home Care

Reports to: Operations Manager/ Regional Operations Director

• Lead and manage branch staff, fostering a positive work environment and supporting professional development.
• Oversee daily operations, including scheduling, client intake, care planning, and service coordination.
• Ensure regulatory compliance, quality assurance, and effective risk management across all services.
• Build client and community relationships, handling concerns, conducting assessments, and promoting services.
• Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities.

Skills and attributes

• Previous management experience within a domiciliary care setting is essential
• Excellent business acumen with a strong desire to develop and grow the service
• Comprehensive knowledge of CQC standards
• Good leadership skills with the ability to communicate effectively
• Full UK driving licence

• Minimum NVQ Level 4/5 in Health and Social Care, or equivalent