Job Description:

NDH Edge Site Deployment / Day 2 Operations Support Engineer

Location: Corsham
Clearance: DV (UKSV) required
Contract: Contract role

Overview

Carbon60 is recruiting an Edge Site Deployment / Day 2 Operations Support Engineer to support a highly secure, classified maritime data collection and processing capability.

The programme comprises a large core object storage deployment hosted in a primary data centre, alongside multiple secure edge storage and processing sites across the UK. These edge sites provide local data processing via secure, encrypted user access devices, operating in disconnected and air‑gapped environments.

This is a hands-on engineering role supporting both the rollout of new edge sites and ongoing day‑2 operations, ideal for an experienced infrastructure or systems engineer comfortable working independently in high-assurance environments.

The Role

You will support the end-to-end deployment of secure edge sites, including pre‑deployment planning, coordination with local stakeholders, and execution of site-specific deployment activities. While defined processes and procedures are in place, site variations require problem-solving, adaptability, and a proactive mindset.

Once sites are live, you will provide ongoing operational support, including system changes, security patching, updates, and incident resolution. Some issues will require on-site intervention, including travel where remote resolution is not possible.

You will also contribute to system design documentation, configuration records, and knowledge management, ensuring operational resilience and continuity.

Key Responsibilities

• Support rollout and deployment of secure edge sites, including planning and delivery activities
• Provide day‑2 operational support for live edge and core systems
• Perform system changes, security patching, and major/minor updates
• Manage and administer:
  • Object storage platforms
  • Networking and firewall configurations
  • Active Directory and user access devices
• Support secure user access, system hardening, and configuration management
• Produce and maintain system, site, and design documentation
• Work independently in disconnected / air‑gapped environments
• Engage with customers, end users, vendors, and suppliers as required

Essential Skills & Experience

• Active UKSV DV clearance (mandatory)
• Experience in customer- or end‑user‑facing roles
• Some project delivery or coordination experience
• Experience working in air‑gapped / offline MOD environments
• NetApp StorageGrid experience in core and edge production environments
  • Deployment and maintenance
  • ILM rules, replication, RBAC, optimisation, monitoring
• Windows 11 desktop deployment, hardening, management, and break/fix support
• Windows Active Directory administration
• Fortinet TOR network switches - configuration, deployment, administration and support
• FortiGate NGFWs - configuration, deployment, administration and support

Desirable Skills & Experience

• System security monitoring, observability, and dashboarding
• FortiManager (centralised firewall and security management)
• Experience with Dell UAD hardware
• Service and system reporting to stakeholders
• Viasat encrypted drive deployment and support
• System hardening and security assurance experience
• Vendor and supplier management
• Jira and Kanban ways of working
• Background in the military or defence sector

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.