Job Description:

Electrical Field Service Engineer
Location: South Wales
Sector: EV Infrastructure
Salary: £34-48,000 Plus Excellent Benefits
 
Job description

Holt Engineering is working with a growing organisation within the EV infrastructure sector to recruit an Electrical Field Service Engineer responsible for the commissioning, maintenance and repair of AC, Rapid DC and High-Power EV charging systems across customer sites throughout the UK.

This role is ideal for a qualified electrical engineer with strong commercial or industrial installation and maintenance experience, looking to work within a fast-growing and technically progressive environment supporting critical EV charging infrastructure. The successful candidate will carry out commissioning, fault-finding, preventive maintenance and technical support activities on a range of EV charging systems while ensuring high levels of safety, performance and customer satisfaction.

The position involves a mix of field-based electrical, mechanical and software troubleshooting, working independently across a variety of environments including outdoor sites and confined spaces. Candidates should be comfortable interpreting electrical schematics, using diagnostic test equipment and working within SLA-driven service environments.

Essential

• Level 3 Electrical Qualification (e.g. City & Guilds or equivalent).
• AM2 certification.
• Minimum 3 years’ proven hands-on experience in commercial or industrial electrical installations or maintenance.
• BS7671 – IET Wiring Regulations (18th Edition).
• City & Guilds 2391-52 Inspection & Testing.
• Valid JIB Gold Card.
• Experience working under SLA-driven environments.
• Familiarity with test and measurement equipment such as multimeters and voltage testers.
• Excellent problem-solving skills with the ability to diagnose and repair technical issues.
• Strong communication and interpersonal skills for effective customer interaction.
• Ability to work independently and manage time effectively while travelling between client sites.
• Valid UK driving licence.

Desirable

• Previous experience in a field service role, preferably in EV charging, renewable energy, or power electronics.
• EV charging station certification or manufacturer-specific training.
• Hands-on experience commissioning, maintaining, or repairing Rapid DC, Ultra and HPC EV chargers.
• Ability to read and interpret electrical schematics and technical manuals.
• Understanding of analogue & digital electronics and components.
• Strong awareness of electrical hazards and site H&S requirements.

Key responsibilities

• Work collaboratively with the Service Coordination and Operations teams to ensure accurate job completion data and timely follow-up on service reports.
• Commission and configure AC and Rapid DC chargers at client sites.
• Conduct initial set up and testing to ensure correct operation and compliance with industry standards.
• Collaborate with the project management and installation teams to ensure seamless integration of charging stations with client infrastructure.
• Maintain company assets, tools, and test equipment in good working order and report any defects immediately.
• Perform routine and preventive maintenance on EV charging stations to ensure optimal performance and uptime.
• Diagnose and troubleshoot technical issues, including electrical, mechanical and software-related problems.
• Conduct diagnostic tests, firmware updates and calibration of EV chargers as necessary.
• Replace faulty components and occasionally entire AC chargers. Ensure that all repairs are completed in accordance with manufacture guidelines.
• Provide on-site technical support and training to clients on the use and operation of EV chargers.
• Respond to service requests promptly and maintain effective communication with clients to ensure customer satisfaction.
• Document all service activities, including repairs, maintenance and customer interactions in the service management system.
• Adhere to all safety regulations and company policies while working in the field.
• Ensure compliance with local electrical codes and standards during commissioning and maintenance activities.
• Participate in regular safety training and certifications as required.

Benefits

• Structured career progression framework
• Company van and fuel card
• Overtime available
• 30 days annual leave, including company shutdown days
• Travel subsistence provided
• Company performance bonus
• BUPA healthcare after 6 months
• Salary sacrifice pension scheme with 8% total contribution
• Salary sacrifice EV car scheme and charger installation
• Salary sacrifice holiday purchase scheme of up to 5 additional days
• Additional benefits platform with access to a wide range of discounts and services
• Long service awards