Job Description:

We're working with a highly established technology business to recruit a CRM & Email Marketing Manager into a fast paced and evolving digital marketing function.

This is a genuinely exciting opportunity for someone who lives and breathes email marketing, CRM operations and customer lifecycle communications. The role sits across email campaign execution, CRM automation, customer journeys and operational marketing delivery.

You'll take ownership of CRM and email communications across a multi-brand environment, helping drive customer engagement, nurture journeys, automation performance and campaign quality across the wider business.

The environment is fast paced, collaborative and highly operational, with a strong focus on quality, organisation and continuous improvement.

What you'll be doing:

Building and executing email marketing campaigns across newsletters, nurture journeys, onboarding and operational communications
Creating and optimising CRM workflows, trigger campaigns and customer journeys
Managing segmentation, personalisation and campaign scheduling
Supporting the wider CRM communications calendar and coordinating campaign activity
Working closely with marketing, creative, web and data teams
Monitoring campaign performance and improving engagement and conversion metrics
Ensuring all communications are accurate, on-brand and delivered to a high standard
Supporting CRM reporting, optimisation and operational activity

What we're looking for:

Strong hands-on CRM and email marketing experience
Experience building automation workflows and lifecycle journeys
Comfortable working directly within CRM and email marketing platforms
Strong understanding of segmentation, deliverability and email marketing best practice
Excellent attention to detail and proofreading capability
Confident email copywriting and campaign execution skills
Organised and comfortable managing multiple campaigns and deadlines
Experience with platforms such as ClickDimensions, Microsoft Dynamics, HubSpot, Salesforce Marketing Cloud, Klaviyo or Marketo would be beneficial

The business offers fully remote working, 28 days holiday and the opportunity to join a highly established and well regarded technology business.

For more information, please get in touch directly with Dominic Manning at Artis Recruitment.

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