Job Description:

For over 60 years New Haden Pumps Ltd (NHP) has earned and maintained an enviable reputation in engineering and Manufacturing of packaged pump stations and associated equipment.

Offering UK and German manufactured equipment, we have established ourselves as one of the leading pump manufacturers, installers and service providers in this country.

NHP’s head office and manufacturing facility is based in the Staffordshire, however we have a nationwide coverage with a large amount of work being in Central London and the surrounding Home Counties.

Our key area of expertise is to offer tailor made systems and packages to suit all applications pertaining to the building services, civil / structural and water industries. This enables us to offer efficient and trouble free drainage and sewage solutions to aid the consultant in his design.

Due to the organic growth the company are looking to expand and add key staff to the sales team.

The Role:

We are seeking a reliable, enthusiastic and flexible External Technical Sales Engineer to join our team.

Working out of either our:

• Head office in Cheadle, Staffordshire but covering the midlands, north and west parts of the UK.
• Southern Office in Chelmsford, Essex but covering the midlands, southern parts of England including central London.

You will have previous experience working within the water / construction / building services industry.

Main Roles and Responsibilities:

Develop new and existing customer relationships, creating contacts and building own client base

See existing clients in designated area

Process quotations in line with customer requirements.

To support the internal and external sales force.

To adhere to discounting policy and limits.

To achieve agreed on time, accuracy and service level targets.

To follow Quality System documentation.

Key Tasks:

Promote NHP as a business and explain products/services that we offer

Cold call new customers to make initial contact and try and arrange meetings

Visit new and existing clients at their offices or site

Process quotations in line with Customer requirements on in-house computer system.

Provide a professional and timely telephone response to any customer query relating to quotations or new enquiries.

To follow up quotations with a phone call to the Customer and resolve any questions on price, delivery or technical specification.

Develop a working relationship with internal/external sales team to ensure quotation enquiries are handled in a prompt and efficient manner.

Flexibility and team working.

Use initiative to create opportunities for improvement.

To follow standard process instructions.

To continually develop product and technical knowledge

Abilities:

to work with the minimum of supervision

to read mechanical drawings and technical specifications

to absorb and understand technical information 

Dealing with multiple tasks simultaneously

Numerically accurate

Computer literate - MS Office package including Excel

Communication skills - written, telephone, interpersonal 

Positive attitude 

Team worker 

Record keeping

Time keeping  

Awareness of time management constraints 

Understanding of pump curves and selections

Key Skills:

Sales experience – both face to face, over the phone and emails

Estimator skills

Knowledge of engineering, Construction, Design or similar sector

Knowledge of pumping systems in terms of head and flow calculations

Knowledge of submersible pump applications is an advantage

Benefits:

25 days holiday plus Bank Holidays

Company pensions scheme

Birthday taken as paid leave

Company health scheme

Competitive salary – dependent on experience