Job Description:

Description

We are hiring a Facilities Coordinator to support the day-to-day operation of our Horsham office and wider regional sites.

You will play a key role in maintaining safe, compliant and well-run working environments, working closely with internal teams and external providers. The focus is on delivering consistent facilities services, managing maintenance and compliance, and supporting improvements to the workplace.

This role suits someone with facilities or workplace services experience who takes ownership, works at pace and is focused on service quality.

What you'll do

Facilities operations and service delivery

• Act as the main point of contact for facilities matters across Benchmark offices
• Support the Facilities Manager in coordinating third-party providers across cleaning, catering, M&E and workplace services
• Log, track and escalate maintenance issues through to resolution
• Maintain high workspace standards across sites

Compliance, health and safety

• Support health and safety compliance, including inductions and ongoing monitoring
• Maintain accurate records of certifications, compliance documentation and service reports
• Coordinate first aider and fire marshal training
• Support DSE assessments and workstation setup
• Work with landlords and suppliers to ensure regulatory compliance

Vendor and stakeholder management

• Coordinate external contractors and service providers, including CBRE
• Obtain and review reports, quotations and remedial works
• Build effective relationships with internal teams, landlords and suppliers

Projects and continuous improvement

• Support workplace projects, office moves and ad hoc initiatives
• Identify opportunities to improve service delivery, efficiency and workplace experience.

The knowledge, experience and qualifications you need

• Experience in facilities management or workplace services
• Understanding of building operations and service delivery
• Experience managing suppliers and contractors
• Knowledge of health and safety and compliance requirements
• Strong organisation skills with attention to detail
• Ability to prioritise workload and manage multiple tasks
• Strong communication skills and stakeholder management

Desirable

• Experience working across multi-site environments
• Exposure to facilities systems, reporting tools or environmental data
• Experience supporting projects or office moves

The base

You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different. 

We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham’s main line train station.