Job Description:

Role: Service Manager
Location: Chetwynd Barracks, Nottinghamshire
Salary: Up to £42,000 + Benefits
Contract: Permanent, Full Time

The Opportunity

We are recruiting for an experienced Service Manager to oversee the delivery of maintenance and engineering services across a large and diverse estate. This is an excellent opportunity for a technically minded leader with experience in facilities management, engineering maintenance, construction, or infrastructure environments.

The successful candidate will play a key role in ensuring the safe, compliant, and efficient delivery of planned and reactive maintenance activities while managing operational teams, contractors, and client relationships.

The Role

As Service Manager, you will be responsible for the day-to-day management of maintenance operations, ensuring all works are completed safely, on time, within budget, and to the required quality standards.

Key responsibilities include:

• Managing the delivery of planned preventative maintenance (PPM), reactive maintenance, and minor project works.
• Ensuring compliance with statutory legislation, health and safety regulations, and site-specific requirements.
• Leading and coordinating internal teams and subcontractors to deliver high-quality services.
• Reviewing Risk Assessments and Method Statements (RAMS) and ensuring safe systems of work are implemented.
• Conducting site inspections and quality audits to maintain operational standards.
• Managing compliance activities relating to areas such as Legionella, Asbestos, Confined Spaces, and other critical building safety requirements.
• Maintaining accurate records through CAFM and asset management systems.
• Building strong relationships with clients, stakeholders, and end users, acting as a key point of contact for operational matters.
• Managing budgets, monitoring performance, controlling risks, and supporting future maintenance planning.
• Driving continuous improvement initiatives, sustainability objectives, and a strong health and safety culture.

About You

To be successful in this role, you will have:

• Experience managing planned and reactive maintenance services within facilities management, engineering, construction, defence, or property maintenance environments.
• Strong leadership skills with experience managing operational teams, subcontractors, and multiple workstreams.
• Excellent communication and stakeholder management abilities.
• A proactive approach to problem solving and decision making.
• Experience managing compliance and statutory maintenance requirements.
• Strong organisational skills with the ability to prioritise workloads and deliver against service targets.
• Good IT skills, including Microsoft Excel, Word, and CAFM systems.

Qualifications & Experience

Essential:

• Experience in either Mechanical or Electrical fields - candidates need to be experience managing hard services facilities
• Management-level Health & Safety qualification such as SMSTS.
• Proven experience managing maintenance operations and small construction or engineering projects.

Desirable:

• Experience within defence, government, or highly regulated environments.
• Knowledge of statutory compliance disciplines including Legionella, Asbestos, and Confined Spaces.
• Experience undertaking Authorised Person or Responsible Person duties.
• Willingness to participate in an out-of-hours on-call rota.

Benefits

• Salary up to £42,000
• 25 days annual leave
• Private medical cover
• Company pension scheme
• Life assurance
• Ongoing training and professional development opportunities

This is an excellent opportunity for an ambitious maintenance, facilities, or engineering professional looking to take the next step into a leadership role with responsibility for service delivery across a complex and challenging estate.