Job Description:
About us:
At Hozelock, we’ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We’re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you’re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you.
Job Purpose:
To manage and develop a portfolio of customer accounts within a defined geographical region, driving sales growth, profitability, and long-term partnerships. The role is responsible for delivering commercial objectives through effective account management, strong product knowledge, and proactive identification of growth opportunities, ensuring Hozelock is recognised as a leading and trusted supplier within the market.
This is a full time, permanent position with a view to start August 2026. The location of this role is south of the M25, including Surrey, Hampshire & Berkshire areas. The successful candidate will be based within (or around) this geographical location.
Duties & Responsibilities:
- To develop profitable long-term relationships with all potential accounts within the defined geographical boundary at all levels of influence.
- To have intimate knowledge of Hozelock products.
- To ensure that all relevant personnel within the business are kept fully informed of relevant activity within the region at all times/when required (including competitor activity; acquisitions; wholesale information etc.).
- To operate within agreed fixed cost budgets and operate within authorisation limits at all times.
- To adhere to the prescribed procedures for account planning, proposals, reporting and all other administration tasks, and to maintain an up-to-date filing system at all times.
- To undertake and participate fully in all and any training, either internal or external, either formal or ad hoc, as is deemed necessary toward the improvement of job performance and development.
- To devise and implement creative initiatives to grow business within individual accounts and across the whole region.
- To support in store activity in National Account branches as advised by the Account Manager.
- To ensure forecasting and promotional planning procedures are followed within the region to minimise operational disruption and maximise customer satisfaction.
- To ensure that Hozelock is perceived as best in Industry for customer service, professionalism and account management.
What are we looking for?
- Previous B2B sales account management experience, ideally within the Garden Centre sector
- Drive and determination to hit targets.
- A persuasive communicator able to influence both internally and externally.
- A creative and conceptual mind to develop new initiatives in driving business forward in both individual and national boundaries.
- The ability to challenge decisions but, at the same time, putting forward alternative strategies with a rationale when doing so.
- The ability to empathise and support colleagues when necessary, to assist in hitting targets/completing tasks in required deadlines.
- Excellent time management skills.
- Ability to work on own initiative.
- Ability to appreciate wider business needs when formulating ideas/accepting decisions.
- Good knowledge of standard commercial software packages (e.g. Excel/Powerpoint) is a pre-requisite.
What do we offer?
- Annual bonus scheme
- Life assurance (x4 annual salary)
- Health Cash Plan (Bronze cover)
- Additional annual leave for long service
- Employee Assistance Programme
- Bike2Work scheme
- Staff shop (discounted)
- Discounted benefits hub
- Free onsite parking at our head office
- EV salary sacrifice scheme
Hozelock is proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to providing an inclusive recruitment process. If you require any reasonable adjustments, please let us know.