Job Description:

Field Service Engineer
Location: North West
Role Type: Field-based
Reports to: Equipment Operations Manager

Panda is looking for a practical, customer-focused Field Service Engineer to support our recycling and waste handling equipment across the UK.

As a Field Service Engineer, you’ll be working on equipment such as compactors, balers and specialist waste machinery, helping keep it safe, reliable and available for our customers to use. The role is mainly field-based across Manchester, Bromborough and the North West, with most work expected to be within a reasonable travel radius from home, alongside some wider UK travel when needed.

This Field Service Engineer role would suit someone with strong mechanical, electrical or hydraulic fault-finding experience who enjoys working independently, solving problems and delivering a good service to customers on site.

What You’ll Be Doing
You’ll be responsible for:

• Carrying out planned preventative maintenance to keep machines operating safely and efficiently
• Inspecting, testing and diagnosing faults on recycling and waste handling equipment
• Repairing or replacing defective parts using hand tools, power tools and test equipment
• Reassembling and testing equipment following repair or maintenance work
• Working on electrical, electronic, mechanical and hydraulic components
• Supporting equipment installations at customer sites, including three-phase connections where required
• Assisting suppliers with the installation of new machinery
• Completing service, inspection and repair documentation accurately
• Providing photographic evidence and clear records to support completed work
• Liaising with the Operations Manager and technical support teams to resolve engineering issues
• Taking ownership of customer equipment issues and helping minimise downtime
• Supporting customers with basic machine operator training
• Helping customers understand safe operating procedures and technical requirements
• Planning your daily workload to maximise customer service and reduce unnecessary travel
• Working safely at all times and following customer site rules and safety requirements

About You
We’re looking for someone who has:

• Experience in field service, maintenance, repair or installation work
• A background in mechanical, electrical, hydraulic or service engineering
• Strong fault-finding and diagnostic skills
• The ability to read and understand hydraulic and electrical circuit diagrams
• Good knowledge of mechanical, electrical and hydraulic principles
• Confidence using electrical and hydraulic test equipment
• An understanding of safety standards and safe working practices
• The ability to work with minimal supervision
• A practical, disciplined and organised approach to work
• Good communication skills and a professional approach with customers
• Strong attention to detail when completing service records and reports

Experience working on waste handling equipment, compactors, balers or similar machinery would be ideal, but we’re also open to people from associated industries with transferable engineering skills.

Qualifications and Knowledge
Ideally, you’ll have:

• A City & Guilds qualification, or equivalent, in electrical or mechanical engineering
• Knowledge of single-phase and three-phase electrical equipment
• Knowledge of hydraulic circuits and related test equipment
• Experience carrying out fault-finding, repair and maintenance in a service environment

Why Join Panda?
This is a great opportunity for a Field Service Engineer who wants a varied field-based role, working with specialist equipment and supporting customers across a growing recycling and waste management business.
You’ll have the chance to take ownership of your work, solve real engineering problems and play an important part in keeping essential equipment operating safely and effectively.

We are Panda. We value waste.
We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.
Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.
At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.
We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.
We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.
And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.
Our journey depends on talented, committed people who want to make an impact.
Take the first step and join us on the journey.
 
Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.
(DE&I Policy Statement)