Job Description:
AR938 - Field Service Engineer
Location: Brentford
Salary: £35,000 - £42,000 + Door to Door & Overtime
Overview:
First Military Recruitment are currently recruiting for a Field Service Engineer to join our client's team, covering a field-based role. The successful candidate will be responsible for the servicing, maintenance and repair of a range of industrial cleaning machinery, ensuring equipment is maintained to a high standard and repairs are completed within agreed Service Level Agreements.
Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.
Duties and Responsbilities:
- Carry out servicing, maintenance and repairs on a range of industrial cleaning machinery.
- Diagnose faults and complete repairs on equipment, including vacuum cleaners, pressure washers, scrubbers and sweepers.
- Ensure all breakdowns and follow-up repairs are attended to within agreed Service Level Agreements.
- Complete scheduled planned preventative maintenance (PPM) visits and Portable Appliance Testing (PAT).
- Provide excellent customer service and technical support to customers.
- Maintain accurate records of all work completed, updating the company's central database in real time.
- Produce detailed reports following each site visit.
- Order and manage spare parts, ensuring van stock levels are maintained and replenished correctly.
- Ensure all work is carried out in accordance with company procedures and Health & Safety regulations.
- Maintain company vehicles to a high standard, ensuring they are kept clean and tidy.
- Attend company service and business review meetings.
Skills and Qualifications:
- Previous experience in a field service engineering role, ideally within an industrial or manufacturing environment.
- Experience servicing and repairing industrial cleaning equipment is highly desirable.
- Strong mechanical and electrical fault-finding skills, with an understanding of hydraulic and pneumatic systems.
- Experience working with internal combustion engines, including petrol, diesel and LPG.
- Ability to interpret technical manuals, schematics and diagrams.
- Competent using hand tools, power tools and diagnostic equipment.
- Good communication skills, with the ability to liaise professionally with customers and colleagues.
- Good IT skills, including experience using tablets and database systems.
- Knowledge of Health & Safety procedures and maintenance regulations.
- Physically capable of carrying out manual handling duties, including lifting heavy industrial battery packs.
- Full UK manual driving licence essential.
- Relevant engineering qualifications or industry certifications would be advantageous.
Benefits:
- Private healthcare.
- 21 days annual leave plus bank holidays.
- Enhanced workplace pension scheme.
- Access to discount and wellbeing portal (ICE Cube).
- Life assurance (2x annual salary).
- Long-service bonus, starting at £100 after five years, with an additional £25 for each subsequent year.
- Holiday buy-back scheme.
Location: Brentford
Salary: £35,000 - £42,000 + Door to Door & Overtime