Job Description:

Field Service Technician

Join ScentAir UK as we expand our team based in the Harlow/ Chelmsford area - this is a vital hire to support our engineering team as we grow. With standout benefits including enhanced pension, private medical cover, and early start early finish flexibility. This is a full time, stable, long-term role with an exceptional market leading, global company.

At ScentAir, we help leading brands create memorable customer experiences through tailored scent marketing solutions. From high-end hotels and luxury retail to iconic office spaces, our fragrance systems elevate environments worldwide. As our new Logistics Support Engineer, you’ll be the face of ScentAir on the ground - responsible for replenishing fragrance systems, supporting engineers, and ensuring smooth service delivery to our prestigious client base.

The Role

• Replenish fragrance machines across high-end commercial locations in and around east London, east coast and up to Norwich.
• Average 6 property visits per day.
• Deliver parts, tools, and supplies to engineers when needed
• Support the wider engineering team by managing stock and responding to ad hoc site needs
• Act as a brand ambassador in customer environments, maintaining a professional and friendly demeanour

What We’re Looking For

• A strong work ethic and stable employment history
• Experience in mobile field-based roles (e.g., vending, washroom services, PHS-type roles, etc.) is ideal
• Practically minded, with the willingness and ability to learn new skills.
• Comfortable lone working and navigating the area independently
• Confident and presentable, able to represent ScentAir in high-end client settings
• Willingness to start early to beat the city traffic
• Based in the Harlow/ Chelmsford area ideally
• Manual UK driving licence.
• Clean DBS record

 What’s in it for you?

• Up To £30,000 starting salary depending on experience, with potential for growth.
• Private medical cover after probationary period
• Enhanced pension contributions
• Company van and PDA provided, with van taken home
• No weekend work and early finishes most days
• 95% of work is pre-booked maintenance, not reactive
• Work independently but with strong team support behind you

Working Hours & Location

• Full-time, permanent position. Early starts and early finishes are common.
• Field-based with a home start using company van
• No weekend shifts
• No Night work

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