Job Description:

Job Title: Finance and Operations Assistant

Location: Hybrid / Farnborough

Salary: Competitive

Job type: Full time, Permanent

Working Hours: 40 Hours Per Week

Application Deadline: 10thJuly 2026

About Us:

The Retail Performance Company (rpc) is a dynamic, fast‑growing organisation established in Munich over a decade ago. Since launching the UK office in 2016, our focus has been on establishing the UK & Ireland as a leading market within our global network. We support clients across B2B and B2C sectors with consulting, coaching, training, and digital solutions designed to elevate customer experience and brand presence.

What you'll do:

The Finance and Operations Assistant will work closely with the Head of UK & Ireland and collaborate with our headquarters in Munich. This role requires strong organisational ability, financial awareness, and a proactive mindset to ensure day‑to‑day operations run smoothly.

Key Responsibilities:

Operational Support:

• Maintain and continuously improve office and operational processes across the UK team.
• Ensure accurate documentation, filing, and tracking of ongoing and upcoming projects in SAP.
• Support reporting activities by updating internal tools, dashboards, and flash reports.
• Liaise with suppliers, partners, and external stakeholders.
• Coordinate with HQ Finance and IT teams to ensure alignment with global processes and standards.

Office Support:

• Support the day-to-day running of the UK office, ensuring a smooth and efficient working environment.
• Coordinate office logistics including supplies, equipment, and facilities management.
• Act as a point of contact for office-related queries, liaising with the service provider.
• Support onboarding of new starters, including workspace setup and access to systems.
• Maintain a professional and welcoming office environment for employees and visitors.
• Oversee IT equipment and allocation management, working closely with HQ IT to ensure alignment with global standards and efficient distribution of assets across the UK team.

Fleet Management:

• Manage UK fleet operations, ensuring adherence to established policies and governance procedures
• Drive compliance with mileage reporting requirements, monitoring submissions and following up on discrepancies.
• Coordinate maintenance, incidents and queries.
• Maintain oversight of fleet-related activities, ensuring accurate reporting and alignment with company standards.

Financial Administration:

• Support financial control activities, ensuring accurate records of expenses, budgets, and margins.
• Assist with financial reporting, cost tracking, and account maintenance.
• Support forecasting and financial planning activities.
• Prepare data and documentation to support cost analyses and revenue tracking.
• Act as key point of contact with HQ Finance, ensuring all reporting, submissions, and financial inputs are delivered accurately and within agreed deadlines.

Client & Project Coordination:

• Assist in managing accounts and supporting client relationships.
• Aid proposal and tender preparation including formatting and research.
• Track project progress and coordinate with stakeholders.

General Administrative Support:

• Provide administrative assistance to the UK leadership team.
• Support internal communications, meeting preparation, and coordination.

What We're Looking For:

Skills & Attributes:

• Self‑motivated, organised, and committed to high‑quality work.
• Strong interpersonal and communication skills.
• Ability to adapt to changing priorities.
• Comfortable working under pressure and meeting deadlines.
• Proactive and solutions‑focused.
• Ability to effectively collaborate with multiple stakeholders across global teams.
• Commitment to continuous improvement.

Essential Experience:

• Operations, administrative, finance‑assistant, or office‑management experience.
• Client or account management experience.
• Project coordination experience
• Strong financial literacy and financial process experience.
• SAP experience or willingness to learn.
• Advanced Microsoft Office skills.

Desirable Experience:

• Automotive or retail sector knowledge.
• Full UK Driving License or equivalent.

Benefits:

• Private Healthcare
• Medical Cash Plan
• Life Assurance

Please click APPLY to submit your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Finance Administration, Finance Administrator, Payroll Administrator, Invoicing, Operations Assistant, Operations Administrator, Operations Admin, Customer Service Administrator may also be considered for this role.