Job Description:

Fire & Security Operations Manager

About the Role

Integrity Security Group is seeking an experienced, motivated, and self-driven Fire & Security Operations Manager to lead and develop our growing Fire & Security division.

This is a pivotal role within the business, responsible for overseeing day-to-day operations, ensuring projects are delivered to the highest standards, supporting and developing engineering teams, and maintaining excellent client relationships.

This hands-on, client-facing position is ideal for an individual who combines strong technical expertise with operational leadership and commercial awareness.

Key Responsibilities

Operational Leadership

• Provide hands-on technical support and expertise across all aspects of fire and security projects.
• Oversee project delivery, ensuring work is completed safely, efficiently, and to a high standard.

Team Management & Development

• Lead, mentor, and support engineers across the division.
• Monitor performance and encourage continuous professional development and high-quality workmanship.

Compliance & Standards

• Ensure all operations comply with industry standards, regulations, accreditations, and health & safety requirements.

Client Relationship Management

• Attend client meetings and conduct site surveys.
• Build and maintain strong working relationships with both new and existing clients.

Quotations, Surveys & Audits

• Assist with preparing quotations, tenders, and project estimates.
• Conduct engineer audits and identify opportunities to improve service delivery and operational performance.

Business Growth

• Support the continued growth of the division by identifying and developing additional sales opportunities within existing accounts.

Internal Collaboration

• Work closely with scheduling and administration teams to ensure smooth operational delivery and excellent customer service.

About You

To succeed in this role, you will have a strong background in the fire and security industry, alongside proven leadership experience and a proactive, solutions-focused mindset. Ideally, you will combine both hands-on technical experience working on fire and security systems and proven managerial experience leading teams and operational delivery.

Requirements:

• Proven experience within the fire and security industry, with strong technical knowledge across relevant systems.
• Ideally, candidates will have both hands-on installation, servicing, or maintenance experience within the fire and security sector, together with proven management experience overseeing engineers, projects, and operational performance.
• Previous experience in a management, supervisory, or senior engineer role.
• Good understanding of industry compliance, accreditations, and health & safety standards.
• Ability to produce detailed surveys, quotations, and estimates.
• Strong communication and interpersonal skills with the ability to build relationships across teams and with clients.
• Commercial awareness and the ability to identify new business opportunities.
• Full UK driving licence.

What’s On Offer?

This is an exciting opportunity to join a respected and growing organisation where you can play a key role in shaping the future of the Fire & Security division.

Benefits

• Competitive salary of up to £65,000.
• Achievable annual bonus scheme linked to division performance and growth.
• Use of a company vehicle or car allowance – to be confirmed/ discussed further during the interview process.
• 23 days holiday entitlement, increasing with length of service.
• Opportunity to play an integral role within a growing and ambitious business.
• Long-term career stability and progression opportunities within a highly regarded organisation.