Job Description:

Front of House & Business Support Administrator

Norwich

Salary is dependent on experience

13 month fixed term contract

8:00am to 4:30pm, Monday to Friday

Starting early August

Atkinson Moss are seeking a highly organised and proactive Front of House & Business Support Administrator to provide efficient administrative and reception support as part of a busy professional services environment.

This role sits within the Business Support team, playing a key part in delivering an exceptional front of house experience while also supporting wider operational and administrative functions across the business.

Key Responsibilities

• Provide daily front of house and reception cover for all visitors and team members
• Welcome clients and prepare refreshments, including tea and coffee
• Maintain a log of all visitors
• Arrange and coordinate client meetings
• Book and manage meeting rooms for staff
• Support appointment coordination for senior team members
• Liaise with clients regarding documents, queries, and general requests
• Handle incoming calls in a professional and efficient manner
• Provide administrative support across all departments
• Carry out filing, scanning, and archiving of client correspondence
• Maintain records of books, files, and client collection items, including obtaining signatures on release
• Carry out general typing duties, including emails, document formatting, and data input
• Manage incoming and outgoing post, including sorting, scanning, and distribution
• Act as a key point of contact for branch-related administration, including printing and posting requirements
• Handle sensitive information with the highest level of discretion

The Candidate

• A strong team player with a positive, can-do attitude
• Friendly, approachable, and highly engaged
• Excellent attention to detail and high levels of accuracy
• Strong written and verbal communication skills
• Proactive and able to work effectively as part of a team
• Confident using Microsoft Office and able to adapt to new systems quickly
• Strong time management and problem-solving skills
• Previous experience in a similar administrative or front of house role
• Experience within professional services is desirable but not essential

For more information, please contact Megan at Atkinson Moss.